Bakery/Deli Clerk

Kroger Mountain View Foods; Monona (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a forward-thinking company as a Bakery/Deli Clerk, where you will create outstanding customer experiences through exceptional service. This role involves preparing delicious bakery and deli items, ensuring food safety, and providing customers with fresh products. You will work in a dynamic environment that values diversity and innovation, making it a great place for those eager to grow and succeed. With comprehensive benefits and opportunities for advancement, this position is perfect for individuals who are passionate about customer service and teamwork.

Benefits

Healthcare

Flexible scheduling

Counseling services

Employee discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Customer service skills and effective communication are essential.
• Basic math knowledge is required for this role.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Ensure proper food safety regulations and guidelines are followed.
• Create a welcoming environment for customers.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrink.
• Recommend bakery or deli items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality and review "sell by" dates.
• Use kitchen equipment properly, including stoves, scales, fryers, and steamers.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay current with ads and promotions.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers.
• Follow all food safety regulations and guidelines.
• Practice safety procedures and report unsafe conditions.
• Inspect equipment and notify management of repairs.
• Report accidents involving customers or employees.
• Work cooperatively in a high-paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience (helpful)
• Retail experience

About Us

Based in Wyoming, Metro Market merged with The Kroger Company in 2015. We serve customers in 16 stores across the state. As part of Kroger, we focus on diversity, innovation, and creating positive experiences for customers and employees alike. We value caring, purpose-driven individuals eager to grow and succeed. Join us today!

Benefits

We offer comprehensive benefits including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.