Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Prepare bakery and deli items according to customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and deli specials.
- Provide customers with fresh products in correct portions to prevent shrinkage.
- Recommend bakery or deli items to customers.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients as per recipes.
- Package, label, and inventory ingredients and merchandise.
- Check product quality and review "sell by" dates.
- Properly use kitchen equipment including stoves, scales, fryers, etc.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering/shipping.
- Understand store layout and locate products for customers.
- Stay current with store ads and product knowledge.
- Maintain inventory and stocking conditions.
- Ensure proper temperatures in cases and coolers and maintain logs.
- Create a welcoming environment for customers.
- Adhere to food safety regulations and safety procedures.
- Report unsafe conditions and accidents.
- Inspect equipment and notify management of repairs needed.
- Work cooperatively in a high-paced environment and manage conflicts professionally.
- Act with honesty and integrity with customer and business information.
- Follow directions and seek assistance when needed.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Customer service skills
- Effective communication skills
- Basic math knowledge
- Ability to obtain a food handlers permit upon employment
Desired Previous Job Experience:
- Customer service skills
- Bakery or deli experience
- Retail experience