Join to apply for the Bakery/Deli Clerk role at Kroger
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Prepare bakery and deli items per customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in the correct portion size to prevent shrinkage.
- Recommend bakery or deli items to customers to meet their needs.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods following food safety and temperature logs.
- Measure, prepare, and mix ingredients according to recipes.
- Package, label, and inventory ingredients and products.
- Check product quality and review "sell by" dates.
- Properly use kitchen equipment including stoves, scales, fryers, etc.
- Label, stock, and inventory merchandise.
- Report discrepancies in product ordering or shipping.
- Locate products within the store as requested by customers.
- Stay current with store ads and product knowledge.
- Maintain inventory and stock conditions, noting discrepancies.
- Ensure proper temperatures in cases and coolers, maintaining logs.
- Create a welcoming environment for customers and promote trust among associates.
- Adhere to food safety regulations and safety procedures.
- Inspect equipment and notify management of repairs needed.
- Report customer or employee accidents.
- Work cooperatively in a high-paced environment.
- Manage conflicts in a nonconfrontational manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
- Customer Service skills
- Effective communication skills
- Knowledge of basic math
- Ability to obtain a food handlers permit upon employment
Desired Previous Job Experience
- Customer Service skills
- Bakery or Deli experience is helpful
- Retail experience
About Us
Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. We serve customers in over 120 stores across Oregon, Washington, Idaho, and Alaska. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers and communities.