Bakery/Deli Clerk

Kroger Mountain View Foods; Seattle (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the grocery sector is seeking a Bakery/Deli Clerk in Seattle. This role focuses on creating an outstanding customer experience through exceptional service, preparing bakery and deli items, and maintaining quality standards. Ideal candidates will have strong customer service and communication skills, with a commitment to food safety and teamwork.

Qualifications

• Ability to obtain a food handlers permit after employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment.
• Monitor inventory and stocking conditions.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare bakery and deli items according to customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in the correct portion size to prevent shrink.
5. Recommend deli or bakery items to ensure customers get the products they want and need.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
7. Prepare foods according to temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
9. Properly package, label, and inventory ingredients and merchandise.
10. Check product quality for freshness, review 'sell by' dates, and take appropriate action.
11. Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping to the manager.
14. Understand the store layout and locate products for customers.
15. Stay informed about current and upcoming promotions.
16. Maintain knowledge of department products and assist customers with questions and suggestions.
17. Monitor inventory and stocking conditions, noting discrepancies.
18. Maintain proper temperatures in cases and coolers, and keep logs.
19. Create a welcoming environment for customers.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures and report unsafe conditions.
22. Inspect equipment regularly and notify management of repairs needed.
23. Report customer or employee accidents.
24. Work cooperatively in a high-paced, sometimes stressful environment.
25. Manage conflict in a respectful manner.
26. Handle customer and business information with honesty and integrity.
27. Follow directions and seek help when needed to resolve issues.
28. Support interactions with minors, individuals with special needs, and older adults.
29. Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience

• Customer service skills
• Bakery or deli experience
• Retail experience

About Us

Based in Washington, QFC merged with The Kroger Company in 1998. We serve customers in 59 stores across Washington and Oregon. As part of Kroger, we value diversity and strive to create positive experiences for customers and employees alike. We are committed to community involvement and employee growth. Join us and become part of our team!