Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in correct portions to prevent shrinkage.
- Recommend deli or bakery items to customers.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients per recipes using appropriate utensils and equipment.
- Properly prepare, package, label, and inventory ingredients.
- Check product quality for freshness, review 'sell by' dates, and take appropriate actions.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the manager.
- Understand store layout to locate products for customers.
- Stay current with ads and promotions.
- Maintain knowledge of products and respond to customer inquiries with suggestions.
- Monitor inventory and stocking conditions, noting discrepancies.
- Ensure proper temperatures in cases and coolers, maintaining logs.
- Promote trust and respect among associates.
- Create a welcoming environment for customers.
- Adhere to food safety regulations and guidelines.
- Follow safety procedures, identify unsafe conditions, and notify management.
- Inspect equipment and notify management of repairs needed.
- Report customer or employee accidents.
- Work cooperatively in a high-paced environment.
- Manage conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Knowledge of basic math
- Ability to obtain a food handler's permit upon employment
Desired Previous Job Experience:
- Bakery or Deli experience is helpful
Job Info
- Job Identification 124433
- Job Category Store Operations
- Posting Date 05/10/2025, 04:00 AM
- Locations 3350 N Western Ave, Chicago, IL, 60618, US
The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:
- Healthcare coverage, including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holiday, and sick pay.
- Emotional and financial support through counseling and financial tools.
- Associate discounts on purchases.
- Up to $21,000 in tuition reimbursement.
- Opportunities for growth through training and career pathways.
From a single Cincinnati grocery store over a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores. We are committed to creating diverse teams passionate about food and people, with a purpose to feed the human spirit. We value innovation and aim to create amazing experiences for our customers, communities, and colleagues. Join us to be part of our Kroger family and help us serve our communities.