Bakery/Deli Clerk

Kroger; Chicago (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading grocery retailer in Chicago is seeking a dedicated team member to enhance customer experiences in the bakery and deli departments. The role involves preparing food items, ensuring quality, and providing exceptional service. Join a company that values diversity and offers growth opportunities.

Benefits

Healthcare

Flexible schedules

Paid time off

Counseling services

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Ability to obtain a food handler's permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Monitor inventory and stocking conditions.
• Adhere to all food safety regulations and guidelines.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality for freshness and review 'sell by' dates.
• Properly use kitchen equipment including stoves, scales, fryers, and steamers.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping.
• Understand store layout and locate products for customers.
• Stay updated on current, seasonal, and promotional ads.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, maintaining logs.
• Create a welcoming environment for customers and promote trust among staff.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repair needs.
• Notify management of accidents involving customers or employees.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Experience in bakery or deli roles is helpful
• Retail experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve customers across over 40 stores in the Chicago Metro area. As part of Kroger, we value diversity and aim to create positive experiences for our customers, communities, and employees. We believe in feeding the human spirit and providing growth opportunities for our team members. Whether seeking a part-time position or a new career, apply today to join our Mariano’s family.

If you need reasonable accommodation during the application process, please call 844-849-7136 or contact the store management.

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, flexible schedules, paid time off, counseling services, associate discounts, tuition reimbursement, and growth opportunities. Visit our Benefits Page for more details.