Bakery/Deli Clerk

Kroger; Westland (MI); On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. In this role, you will prepare delicious bakery and deli items, assist customers with their selections, and maintain a clean and safe environment. This position offers opportunities for growth and development within a supportive team. Join a company committed to innovation and community, where your contributions will make a real impact. If you are passionate about food and customer service, this is the perfect opportunity for you.

Benefits

Comprehensive healthcare including medical, dental, vision

Flexible scheduling with paid time off

Employee discounts on various products and services

Tuition reimbursement up to $21,000

Opportunities for growth through training

Qualifications

• Strong customer service skills and effective communication are essential.
• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Provide customers with fresh products in the correct portion size to prevent shrink.
• Follow all food safety regulations and guidelines.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to customers to help discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in the correct portion size to prevent shrink.
• Recommend bakery or deli items to ensure customers get what they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality for freshness and review "sell by" dates.
• Properly use kitchen equipment like stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay current with ads and promotions.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, and keep logs.
• Create a welcoming environment for customers and promote trust among associates.
• Follow all food safety regulations and guidelines.
• Reinforce safety procedures and report unsafe conditions or accidents.
• Inspect equipment and notify management of repairs needed.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience

• Customer Service skills
• Experience in bakery or deli roles
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores across 35 states under 28 different names. We are committed to feeding the human spirit by creating diverse teams passionate about food and community. We innovate continuously to provide exceptional experiences for our customers, communities, and employees. We value people and aim to support your success at work and in life. Whether seeking part-time work or a new career, apply today to join our Kroger family!

What You’ll Receive From Us

• Comprehensive healthcare including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave based on eligibility.
• Support through counseling and financial coaching programs.
• Employee discounts on various products and services.
• Up to $21,000 in tuition reimbursement over your career.
• Opportunities for growth through training and diverse career pathways.