Bakery/Deli Clerk

Kroger Mountain View Foods; Port Huron (MI); On-site; USD 28,000 - 42,000; Part time

Job summary

An established industry player is seeking a Grocery Clerk to enhance customer experiences and maintain a safe, clean environment. This role involves preparing bakery and deli items, offering product samples, and ensuring quality standards are met. Ideal candidates will possess strong customer service skills and effective communication abilities, thriving in a fast-paced environment. Join a dynamic team that values diversity and supports your growth with comprehensive benefits, flexible scheduling, and opportunities for advancement. If you're passionate about food and people, this is the perfect opportunity for you.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Counseling support

Financial coaching programs

Associate discounts

Tuition reimbursement

Training programs

Opportunities for growth

Qualifications

• Strong customer service skills and effective communication are essential.
• Ability to work in a fast-paced environment and handle conflicts.

Responsibilities

• Prepare bakery/deli items per customer requests using proper equipment.
• Maintain a clean environment and adhere to food safety regulations.
• Monitor inventory and ensure product quality for freshness.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Ability to obtain a food handlers permit

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in correct portion sizes to prevent shrink.
5. Recommend deli or bakery items to ensure customers receive desired products.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
9. Properly prepare, package, label, and inventory ingredients.
10. Check product quality for freshness, review "sell by" dates, and take appropriate action.
11. Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
12. Label, stock, and inventory department merchandise.
13. Report product ordering/shipping discrepancies to management.
14. Understand store layout and locate products for customers.
15. Stay current with ads and promotions.
16. Maintain knowledge of products and respond to customer questions and suggestions.
17. Monitor inventory/stocking conditions and note discrepancies.
18. Ensure proper temperature maintenance in cases and coolers, maintaining logs.
19. Create a welcoming environment for customers.
20. Adhere to all food safety regulations and guidelines.
21. Follow safety procedures, report unsafe conditions, and practice preventive maintenance.
22. Report accidents involving customers or employees.
23. Work cooperatively in high-paced and stressful environments.
24. Manage conflicts professionally and cooperatively.
25. Act with honesty and integrity regarding customer and business information.
26. Follow directions and seek assistance when needed.
27. Support interactions with minors, individuals with special needs, and older adults.
28. Perform essential job functions with or without reasonable accommodations.

Qualifications

Minimum:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired:

• Additional customer service skills
• Experience in bakery or deli
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores across 35 states under 28 different names. We pride ourselves on bringing diverse teams together with a passion for food and people, with the purpose to "Feed the Human Spirit." We innovate continuously to create memorable experiences for our customers and communities, with food at the core.

People matter here. We aim to provide the ingredients for your success at work and in life, supporting your growth with value and care. If you are caring, purpose-driven, and eager to learn, your potential is limitless. Whether seeking a part-time role or a new career path, we invite you to join our Kroger family!

What You’ll Receive From Us

Our comprehensive benefits support your well-being, including physical, emotional, and financial health. Benefits include:

• Healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, including holidays and sick leave.
• Support through counseling and financial coaching programs.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via training programs and diverse career pathways.