Bakery & Deli Associate — Customer Experience

The Kroger Co.; Lynchburg (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is hiring a Grocery Clerk (Bakery/Deli) in Lynchburg, VA to create an outstanding customer experience and maintain a safe, clean store environment. You will assist the department manager in achieving sales and profit goals while upholding quality standards and Kroger's Customer 1st strategy.

This role requires strong customer service and knowledge of bakery and deli operations. Responsibilities include food preparation, samples, product knowledge, and accurate inventory

Qualifications

• Customer service skills required.
• Clear communication abilities, both written and verbal.
• Basic math skills needed for register and inventory.
• Ability to obtain a current food handler permit after employment.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover items they inquire about.
• Inform customers of bakery/deli specials and promote products.
• Provide customers with fresh products and accurate portion sizes to prevent shrink.
• Recommend bakery or deli items to customers to meet their needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Label, stock and inventory department merchandise; check inventory accuracy.
• Understand store layout to locate products and respond to customer questions.
• Adhere to food safety regulations and safety procedures; maintain temperature logs.

Skills

Customer service

Effective communication

Basic math

Food handler permit

Job description

The Kroger Co. is hiring a Grocery Clerk (Bakery/Deli) in Lynchburg, VA to create an outstanding customer experience and maintain a safe, clean store environment. You will assist the department manager in achieving sales and profit goals while upholding quality standards and Kroger's Customer 1st strategy.

This role requires strong customer service and knowledge of bakery and deli operations. Responsibilities include food preparation, samples, product knowledge, and accurate inventory