Bakery & Deli Customer Experience Pro

The Kroger Co.; Forest (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Forest, VA is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience by providing exceptional service. You will maintain a safe, clean environment and assist the department manager in achieving sales and profit goals while upholding quality standards.

You will prepare items per customer requests, offer samples, inform customers of specials, and ensure accurate portions and inventory. Knowledge of safe food handling and teamwork is essential.

Qualifications

• Customer Service skills are required
• Effective communication skills are required
• Knowledge of basic math is required
• Ability to obtain current food handlers permit once employed

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use equipment in bakery such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare and mix ingredients according to recipe using utensils and equipment.
• Label, stock and inventory department merchandise.
• Review sell-by dates and take appropriate action.

Skills

Customer Service

Effective communication

Math basics

Food handler permit

Job description

The Kroger Co. in Forest, VA is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience by providing exceptional service. You will maintain a safe, clean environment and assist the department manager in achieving sales and profit goals while upholding quality standards.

You will prepare items per customer requests, offer samples, inform customers of specials, and ensure accurate portions and inventory. Knowledge of safe food handling and teamwork is essential.