Bakery Customer Service PT

Tonys Meats Inc; Littleton (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Tony’s Market in Littleton, CO is seeking an enthusiastic Bakery Customer Service team member. You will greet customers, answer questions, and fulfill cake, pie and pastry orders while following recipes or directions. You’ll prepare items, wrap, label, and assist with special orders and transfers.

Maintain a clean display, restock demos, and ensure compliance with safety and sanitation rules. A flexible schedule including weekends is required.

Qualifications

• 1-2 years bakery experience preferred.
• Strong interpersonal and verbal communication skills.
• Ability to multitask and keep organized.
• Adherence to safety, health and sanitation rules.

Responsibilities

• Greet customers immediately and provide extraordinary service.
• Respond to inquiries and fulfill special requests or transfers.
• Take orders and record items on tickets; prepare baked goods.
• Serve food, beverages, or pastries to customers and wrap items.
• Label items with pricing and review orders for completeness.
• Fulfill special orders and maintain display cases with fresh goods.

Skills

Interpersonal skills

Verbal communication

Multitasking

Organizational skills

Tools

Scales for pricing

Job description

Tony’s Market Job DescriptionTitleBakery Customer ServiceDepartment(s)BakeryReports toBakery ManagerJob summary: Responsible for offering extraordinary customer serviceSummary of essential job functions:Immediately greet all customers and ensure extraordinary customer serviceProvide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints.Solicit sale of new or additional services or products by educating customers and offering suggestions.Take customers' orders and write ordered items on tickets.Prepare food such as cookies, pies, brownies, etc. using recipes or following directions.Serve food, beverages, or pastries to customers.Wrap menu items such as cakes, pies, and pastries for customer orders.Label items sold using scales or other pricing methods.Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability.Fulfill special orders and requests utilizing all tools provided.Replenish foods in demos and display cases.Abide by safety, health and security rules.Complete specials projects and other duties as assignedRegular and predictable attendanceStandard job functions:Upholds the 7 guiding principles of the companySupport goals and vision of General ManagerConsistently presents a professional personal image and uphold the company’s uniform policyMaintain safe, clean and well-organized working and shopping environmentComply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.Ability to work a flexible schedule including holidays and weekendsTimely and consistent attendance.Knowledge, skills and abilities required:Strong interpersonal and verbal communication skillsAbility to multitask and use organizational skills1-2 Years previous bakery experience preferred