Bakery Associate: Fresh Pastries & Customer Care

Tony's Fresh Market; Bolingbrook (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Tony's Fresh Market is seeking a Bakery Clerk to assist customers, stock display cases, and ensure high-quality bakery items while maintaining food safety and sanitation standards. You will greet customers, handle orders, and support the bakery team in a fast-paced retail environment.

Responsibilities include stocking, labeling, packaging, and occasional cake decorating with proper training. The role requires strong customer service, attention to detail, and teamwork in a community-focused store.

Qualifications

• Must maintain the highest level of customer service at all times.
• Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
• Must have the capacity to take initiative when problems arise.
• Flexibility to adapt in a variety of situations.
• Must have advanced attention to detail with the capability to prioritize and meet deadlines.
• Excellent verbal communication and interpersonal skills for dealing cross-functionally with peers and senior management.
• Ability to multitask and have excellent organizational skills.

Responsibilities

• Greeting and building rapport with customers.
• Display a friendly and outgoing attitude through good eye contact and body language.
• Respond to customer questions in an effective manner.
• Stock products and maintain product displays according to merchandising standards.
• Basic department cleaning upkeep.
• Follow safety and sanitation procedures to ensure quality service and products for our customers.
• Ensure proper packaging, labeling, dating, & handling of baked goods.
• Sort baked goods from the oven when needed.
• Responsible for filling product orders on the sales floor.
• May perform other duties as assigned or required. To perform cake decorating duties or baking duties you will need to be fully trained and approved.

Skills

Customer service

Adaptability

Initiative

Flexibility

Attention to detail

Verbal communication

Multitasking

Organizational skills

Job description

Tony's Fresh Market is seeking a Bakery Clerk to assist customers, stock display cases, and ensure high-quality bakery items while maintaining food safety and sanitation standards. You will greet customers, handle orders, and support the bakery team in a fast-paced retail environment.

Responsibilities include stocking, labeling, packaging, and occasional cake decorating with proper training. The role requires strong customer service, attention to detail, and teamwork in a community-focused store.