Bakery Customer Service PT

Paycom; Littleton (CO); On-site; USD 22,000 - 25,000; Part time

Job summary

Tony's Market is hiring a Bakery Customer Service team member for a part-time role in Littleton, CO. The position requires greeting customers, handling special orders, and providing excellent service in the bakery department.

Responsibilities include taking orders, preparing baked goods, serving items, and ensuring accurate labeling and display. A friendly, customer-focused attitude and reliability are essential for success.

Qualifications

• 1-2 years bakery experience preferred.
• Strong interpersonal and verbal communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet customers and provide outstanding service.
• Respond to inquiries and fulfill special orders or transfers.
• Suggest additional products to customers and educate them.
• Take orders and record items on tickets.
• Prepare bakery items following recipes or directions.
• Serve food and beverages to customers.
• Wrap items for customer orders and label prices.
• Review orders for completeness and check stock with manager as needed.
• Fulfill special requests and maintain display cases.
• Maintain safety, health and sanitation standards.
• Adhere to flexible schedule including holidays and weekends.
• Maintain regular and predictable attendance.

Skills

Customer service

Bakery exp

Multitasking

Verbal comms

Job description

Job Details: Job Location: Littleton, CO 80123, Position Type: Part Time, Salary Range: $16.00 - $18.00 Hourly, Tony's Market Job Description

Title

Bakery Customer Service

Department(s)

Bakery

Reports to

Bakery Manager

Summary of essential job functions:

• Immediately greet all customers and ensure extraordinary customer service
• Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints.
• Solicit sale of new or additional services or products by educating customers and offering suggestions.
• Take customers' orders and write ordered items on tickets.
• Prepare food such as cookies, pies, brownies, etc. using recipes or following directions.
• Serve food, beverages, or pastries to customers.
• Wrap menu items such as cakes, pies, and pastries for customer orders.
• Label items sold using scales or other pricing methods.
• Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability.
• Fulfill special orders and requests utilizing all tools provided.
• Replenish foods in demos and display cases.
• Abide by safety, health and security rules.
• Complete specials projects and other duties as assigned
• Regular and predictable attendance

Standard job functions:

• Upholds the 7 guiding principles of the company
• Support goals and vision of General Manager
• Consistently presents a professional personal image and uphold the company's uniform policy
• Maintain safe, clean and well-organized working and shopping environment
• Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.
• Ability to work a flexible schedule including holidays and weekends
• Timely and consistent attendance.

Knowledge, skills and abilities required:

• Strong interpersonal and verbal communication skills
• Ability to multitask and use organizational skills
• 1-2 Years previous bakery experience preferred