Bakery Customer Service FT

Paycom; Littleton (CO); On-site; USD 22,000 - 25,000; Full time

Job summary

Tony's Market in Littleton, CO is hiring a Bakery Customer Service associate to greet customers, take orders, and assist with bakery displays.

You will prepare items, wrap and label goods, answer questions, and ensure food safety and sanitation standards are followed. Previous bakery experience (1–2 years) is preferred, and a flexible schedule including holidays may be required.

Qualifications

• Strong interpersonal and verbal communication skills
• 1–2 Years previous bakery experience preferred

Responsibilities

• Immediately greet all customers and ensure extraordinary customer service
• Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints.
• Solicit sale of new or additional services or products by educating customers and offering suggestions.
• Take customers' orders and write ordered items on tickets.
• Prepare food such as cookies, pies, brownies, etc. using recipes or following directions.
• Serve food, beverages, or pastries to customers.
• Wrap menu items such as cakes, pies, and pastries for customer orders.
• Label items sold using scales or other pricing methods.
• Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability.
• Fulfill special orders and requests utilizing all tools provided.
• Replenish foods in demos and display cases.
• Abide by safety, health and security rules.
• Complete specials projects and other duties as assigned
• Regular and predictable attendance.

Skills

Customer service

Communication

Multitasking

Job description

Job Details: Job Location: Littleton, CO 80123, Position Type: Full Time, Salary Range: $16.00 - $18.00 Hourly, Tony’s Market Job Description

Title

Bakery Customer Service

Department(s)

Bakery

Reports to

Bakery Manager

Job summary

Responsible for offering extraordinary customer service

Summary of essential job functions

• Immediately greet all customers and ensure extraordinary customer service
• Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints.
• Solicit sale of new or additional services or products by educating customers and offering suggestions.
• Take customers' orders and write ordered items on tickets.
• Prepare food such as cookies, pies, brownies, etc. using recipes or following directions.
• Serve food, beverages, or pastries to customers.
• Wrap menu items such as cakes, pies, and pastries for customer orders.
• Label items sold using scales or other pricing methods.
• Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability.
• Fulfill special orders and requests utilizing all tools provided.
• Replenish foods in demos and display cases.
• Abide by safety, health and security rules.
• Complete specials projects and other duties as assigned
• Regular and predictable attendance

Standard job functions

• Upholds the 7 guiding principles of the company
• Support goals and vision of General Manager
• Consistently presents a professional personal image and uphold the company’s uniform policy
• Maintain safe, clean and well-organized working and shopping environment
• Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.
• Ability to work a flexible schedule including holidays and weekends
• Timely and consistent attendance.

Knowledge, skills and abilities required

• Strong interpersonal and verbal communication skills
• Ability to multitask and use organizational skills
• 1-2 Years previous bakery experience preferred