Bakery Cake Decorator: Create Stunning Cakes

The Kroger Co.; Harrison Charter Township (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Michigan is seeking a Bakery Associate to deliver outstanding customer service, prepare and stock bakery items, and help achieve department goals. You will maintain a safe, clean environment and follow health regulations while assisting customers with product questions and recommendations.

You will decorate cakes and other bakery items, sample products, and support inventory and merchandising. A strong emphasis on safety, quality, and customer engagement is expected.

Qualifications

• Retail experience in customer-facing roles.
• Bakery/cake decorating experience.
• Ability to handle stressful situations.
• Knowledge of basic math.
• Effective communication skills.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness; review sell by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items.
• Label, stock, sign, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customer; stay current with present, future, seasonal and special ads.
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
• Adhere to all local, state and federal health and civil code regulations.
• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Retail experience

Bakery/cake decorating

Stress management

Basic math

Effective communication

Job description

The Kroger Co. in Michigan is seeking a Bakery Associate to deliver outstanding customer service, prepare and stock bakery items, and help achieve department goals. You will maintain a safe, clean environment and follow health regulations while assisting customers with product questions and recommendations.

You will decorate cakes and other bakery items, sample products, and support inventory and merchandising. A strong emphasis on safety, quality, and customer engagement is expected.