Artisan Bakery Cake Decorator - Customer Delight

The Kroger Co.; Miami (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. bakery department is seeking a team member to deliver outstanding customer service, maintain a safe, clean environment, and support sales goals. You will assist the department manager and help customers find and sample bakery items.

You'll gain knowledge of bakery products, decorate cakes, stock shelves, and ensure quality and freshness while following health and safety guidelines. This role emphasizes teamwork, communication, and Kroger's values.

Qualifications

• Retail experience is required.
• Bakery/cake decorating experience preferred.
• Ability to stay calm in stressful situations.
• Basic math ability for transactions.
• Strong communication with customers and team.

Responsibilities

• Answer questions and help customers feel welcome in department and store.
• Know products in the department and respond to inquiries with suggestions.
• Offer samples and prepare bakery items per requests using bakery equipment.
• Recommend items to ensure customers find what they want.
• Check quality, monitor sell-by dates, and operate bakery equipment safely.
• Decorate cakes, pastries, cupcakes, and cookies.
• Label, stock, sign, and inventory department merchandise.
• Report ordering/shipping discrepancies to the manager.
• Understand store layout and stay updated on ads.
• Maintain inventory awareness and note discrepancies.
• Follow health, safety, and store policies.
• Support safety programs and report unsafe conditions.
• Perform preventive maintenance on equipment and report issues.
• Report safety risks or illegal activity to management.
• Perform essential job functions with or without accommodation.

Skills

Retail experience

Bakery/cake decorating

Stress management

Basic math

Effective communication

Job description

The Kroger Co. bakery department is seeking a team member to deliver outstanding customer service, maintain a safe, clean environment, and support sales goals. You will assist the department manager and help customers find and sample bakery items.

You'll gain knowledge of bakery products, decorate cakes, stock shelves, and ensure quality and freshness while following health and safety guidelines. This role emphasizes teamwork, communication, and Kroger's values.