Cake Decorator: Delightful Cakes & Customer Experience

The Kroger Co.; Palatine (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a Bakery Associate to deliver an outstanding customer experience and maintain a safe, clean environment.

You will assist the department manager in achieving sales and profit goals while upholding quality standards and Kroger’s core values of respect, honesty, integrity, diversity, inclusion and safety. You will answer customer questions, decorate bakery items, ensure product freshness, manage inventory, and follow health and safety regulations daily.

Qualifications

• Retail experience is required or preferred.
• Bakery/cake decorating experience is preferred.
• Ability to handle stressful situations in a fast-paced environment.
• Basic math skills for transactions and measurements.
• Effective communication with customers and team members.

Responsibilities

• Welcome customers and answer questions about products in the department and store.
• Know products in the department and respond to questions with suggestions.
• Offer product samples and prepare bakery items per requests using bakery equipment.
• Recommend bakery items to customers to meet their needs.
• Check product quality and shelf life; manage inventory and sign/stock items.
• Decorate cakes, pastries, cupcakes and other bakery items.
• Label, stock, sign, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Know store layout and locate products; stay aware of ads and promotions.
• Monitor inventory levels and note discrepancies.
• Follow all health codes, safety, and store policies.
• Support safety programs and report unsafe conditions to management.
• Perform preventive maintenance on equipment and report needed repairs.
• Report safety risks or incidents including theft or fraud to management.
• Perform essential job functions with or without reasonable accommodation.

Skills

Retail experience

Bakery/cake decorating

Handling stressful situations

Basic math

Effective communication

Job description

The Kroger Co. is seeking a Bakery Associate to deliver an outstanding customer experience and maintain a safe, clean environment.

You will assist the department manager in achieving sales and profit goals while upholding quality standards and Kroger’s core values of respect, honesty, integrity, diversity, inclusion and safety. You will answer customer questions, decorate bakery items, ensure product freshness, manage inventory, and follow health and safety regulations daily.