Bakery Cake Artist & Customer Service Pro

H-E-B; Katy (TX); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

H-E-B is seeking a Cake Decorator to apply decorating techniques, prepare, package, and merchandise fresh products daily while following all safety standards. You will handle cake orders, assist customers, and ensure quality control from production to showcase.

Responsibilities include decorating per VTAs, writing on cakes, and maintaining sanitation and proper equipment use in a fast-paced retail bakery environment.

Qualifikationen

• Age 18+
• 1+ years of experience - Required
• Knowledge/Skills/Abilities: computer systems, customer service, communication, reading/writing, planning/organizing - Required
• Education: HS Diploma or GED - Required
• Licenses/Certifications: Completion of Company Orientation, Safety training, ecommerce training upon hire - Required

Aufgaben

• Provides superior customer service
• Takes cake orders by phone or in person with high accuracy
• Answers questions and assists customers with selections
• Uses suggestive selling to meet needs and increase department sales
• Applies decorating techniques per VTAs to produce quality cakes and pastries
• Writes on cakes with icing on request
• Reads and executes daily production list through cake flow
• Ensures quality control of all products before sending to sales floor per VTAs
• Ensures cake product reaches the showcase and tables at prescribed times
• Prepares, packages, and merchandises fresh products effectively
• Slices, packages, labels, and rotates products
• Records production and shrink to aid in planning
• Maintains sanitation and adheres to food safety standards
• Operates and maintains all equipment properly

Kenntnisse

Customer service

Communication skills

Reading and writing

Planning and organizing

Knowledge of computer systems

Ausbildung

HS Diploma or GED

Tools

POS system

Label machine

Scales

Symbol / scanner

Jobbeschreibung

H-E-B is seeking a Cake Decorator to apply decorating techniques, prepare, package, and merchandise fresh products daily while following all safety standards. You will handle cake orders, assist customers, and ensure quality control from production to showcase.

Responsibilities include decorating per VTAs, writing on cakes, and maintaining sanitation and proper equipment use in a fast-paced retail bakery environment.