Bakery Associate — Customer Experience & Fresh Bakes

Kroger Family of Companies; Brown Deer (WI); On-site; USD 29,000 - 35,000; Full time

Job summary

Kroger Family of Companies seeks a dedicated bakery team member to create an outstanding customer experience in-store. You will assist the department manager in reaching sales goals, promote product knowledge, and prepare items to customer specifications with attention to safety and quality.

You will handle bakery tasks, respond to customer questions with suggestions, and ensure accurate labeling, stocking, and inventory. This role emphasizes teamwork and consistent service excellence.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Current food handler permit required.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers and answer questions about products.
• Gain knowledge of bakery products and respond to questions with suggestions.
• Prepare bakery items per customer requests using bakery equipment.
• Offer samples and inform customers of bakery specials.
• Ensure products are fresh and properly portioned per orders.
• Use bakery equipment safely (refrigerators, freezers, slicers, ovens).
• Maintain temperature logs and follow cooking instructions.
• Label, stock and inventory bakery department items.

Skills

Customer service

Stress management

Communication skills

Math skills

Tools

Bakery equipment knowledge

Job description

Kroger Family of Companies seeks a dedicated bakery team member to create an outstanding customer experience in-store. You will assist the department manager in reaching sales goals, promote product knowledge, and prepare items to customer specifications with attention to safety and quality.

You will handle bakery tasks, respond to customer questions with suggestions, and ensure accurate labeling, stocking, and inventory. This role emphasizes teamwork and consistent service excellence.