Baggage Operations Supervisor - Growth & Flight Privileges

Envoy Air Inc; Chicago (IL); On-site; USD 51,000 - 57,000; Full time

Benefits offered by this job

Flight privileges

Training programs

Health and life benefits

Job summary

Envoy Air Inc. is seeking a ramp operations supervisor to lead a team, ensure safe and efficient ramp activities, and coordinate across departments. The role emphasizes strong communication, leadership, and adherence to policies within a fast-paced airport environment.

The position requires a college degree or equivalent experience, a valid REAL ID driver's license, and prior supervisory or airport operations exposure. Flexible scheduling including nights and weekends may be needed.

Qualifications

• Minimum age: 18.
• College degree or equivalent amount of work experience.
• Possess a valid, unexpired REAL ID-compliant, state driver’s license.
• Previous experience in a team lead, supervisory or managerial capacity.
• Previous work experience in an airport operations environment.
• Strong interpersonal, communication and PC skills.

Responsibilities

• Directs and coordinates department activities and is responsible for running a safe and effective operation.
• Communicates with managers, peers and team members, both within their department as well as with other departments, and by administering company policies and procedures.
• Provides their team with necessary tools, resources and training to meet or exceed all operational performance goals.
• Reviews and analyzes reports, records, and directives, and confers with supervisors to obtain data required for planning department activities.
• Assigns or delegates responsibility for specified work and disseminates policy to supervisors, giving work directions and setting deadlines.
• Resolve operational problems during tour of duty including peak or irregular periods.
• May generate and implement quality improvement ideas.
• Responsible for meeting profitability and cost control goals; develops and monitors budget and spending.
• Coordinates activities of the ramp service team with related activities of other departments to ensure efficiency.
• Evaluates current procedures and practices for ramp service objectives to develop improved procedures.
• Ensures compliance with all operations (safety/government requirements) during tour of duty.
• Investigates discrepancies and compiles data for compliance purposes.
• Coaches and counsels personnel on ramp service and performance issues.
• Encourages employee teamwork to generate and implement ideas.
• Coordinates scheduling, hiring, and training.
• Evaluates team performance through quality control measurements.

Skills

Team lead

Supervisory experience

Airport operations

Communication skills

PC skills

Education

College degree or equivalent

Job description

Envoy Air Inc. is seeking a ramp operations supervisor to lead a team, ensure safe and efficient ramp activities, and coordinate across departments. The role emphasizes strong communication, leadership, and adherence to policies within a fast-paced airport environment.

The position requires a college degree or equivalent experience, a valid REAL ID driver's license, and prior supervisory or airport operations exposure. Flexible scheduling including nights and weekends may be needed.