Backwaiter — Flexible, Growth-Driven Hospitality Pro

P.F. Chang's China Bistro, Inc.; Peoria (IL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Advancement opportunities

Discounted meals

Referral program

Team member discounts

Closed on Thanksgiving and Christmas

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is seeking a Backwaiter to support restaurant operations by delivering food to guests promptly and courteously, assisting with room cleanliness, and maintaining service stations. All team members provide excellent customer service to ensure guest satisfaction.

The role emphasizes teamwork in a fast-paced Pan-Asian dining environment with a focus on hospitality and efficiency. Training is provided, and opportunities exist for advancement within the company.

Qualifications

• No prior experience required; training is provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handler’s Card, where applicable.

Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line and run trays for dine-in; assist guests with questions.
• Clear and sanitize tables, seating, and floors to restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Skills

Multitasking

Communication skills

Customer service

Physical stamina

Job description

P.F. Chang's China Bistro, Inc. is seeking a Backwaiter to support restaurant operations by delivering food to guests promptly and courteously, assisting with room cleanliness, and maintaining service stations. All team members provide excellent customer service to ensure guest satisfaction.

The role emphasizes teamwork in a fast-paced Pan-Asian dining environment with a focus on hospitality and efficiency. Training is provided, and opportunities exist for advancement within the company.