Backwaiter — Flexible, Fast-Paced Guest Hospitality

P.F. Chang's China Bistro, Inc.; Buford (GA); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

P.F. Chang's China Bistro, Inc. is hiring a Backwaiter to support restaurant operations by delivering food promptly and courteously, helping maintain dining room cleanliness, and keeping service stations stocked.

Excellent guest service is essential to create memorable dining experiences. No prior experience is required as training is provided; must be at least 18 years old and able to obtain a Food Handler’s Card where applicable.

Qualifications

• No prior experience required; training is provided.
• Must be at least 18 years old.
• Possess or obtain a Food Handler’s Card, where applicable.

Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line, run trays of food for dine-in, and assist guests with questions.
• Clear and sanitize tables, seating, and floors according to restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Skills

Customer service

Multitasking

Communication skills

Job description

P.F. Chang's China Bistro, Inc. is hiring a Backwaiter to support restaurant operations by delivering food promptly and courteously, helping maintain dining room cleanliness, and keeping service stations stocked.

Excellent guest service is essential to create memorable dining experiences. No prior experience is required as training is provided; must be at least 18 years old and able to obtain a Food Handler’s Card where applicable.