Backwaiter — Fast-Paced Guest Service with Flexible Hours

PF Changs China Bistro; Natick (MA); On-site; USD 7,700 - 11,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement - weprom

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

PF Changs China Bistro in Natick, MA is hiring Backwaiters for full-time and part-time hourly roles. The position involves delivering food, maintaining dining room cleanliness, and supporting service stations to ensure guests have excellent experiences.

Training is provided and no prior experience is required; eligibility includes being at least 18 and holding a Food Handler’s Card where applicable. Benefits include competitive pay, flexible scheduling, paid on-the-job training, internal

Qualifications

• No prior experience required; training provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handler’s Card, where applicable.

Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line, run trays of food for dine-in, and assist guests with questions.
• Clear and sanitize tables, seating, and floors according to restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines and iced tea machines.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Skills

Customer service

Multitasking

Team player

Communication

POS systems

Tools

POS systems

Job description

PF Changs China Bistro in Natick, MA is hiring Backwaiters for full-time and part-time hourly roles. The position involves delivering food, maintaining dining room cleanliness, and supporting service stations to ensure guests have excellent experiences.

Training is provided and no prior experience is required; eligibility includes being at least 18 and holding a Food Handler’s Card where applicable. Benefits include competitive pay, flexible scheduling, paid on-the-job training, internal