Backwaiter: Fast-Paced Guest Service, Flexible Scheduling

P.F. Chang's China Bistro, Inc.; Atlanta (GA); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

On-the-job training

Advancement opportunities

Discounted meals

Employee referral program

Team member discounts

Closed holidays

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Job summary

The Backwaiter role at P.F. Chang's China Bistro, Inc. in Atlanta supports restaurant operations by delivering food to guests promptly, assisting with dining room cleanliness, and maintaining service stations.

Training is provided and scheduling is flexible to accommodate different shifts. Greeting and seating guests, handling takeout packaging when needed, and assisting with beverage service are key duties in a fast-paced, team-focused environment requiring excellent communication and composure

Qualifications

• No prior experience required; training provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handler’s Card, where applicable.
• Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift.
• Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment.
• Excellent communication skills and ability to remain calm under pressure.

Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line, run trays of food for dine-in, and assist guests with any questions.
• Clear and sanitize tables, seating, and floors according to restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Skills

Multitasking

Excellent communication

Team-oriented

Fast-paced environment

Age 18+

Food Handler's Card

Tools

POS systems

Job description

The Backwaiter role at P.F. Chang's China Bistro, Inc. in Atlanta supports restaurant operations by delivering food to guests promptly, assisting with dining room cleanliness, and maintaining service stations.

Training is provided and scheduling is flexible to accommodate different shifts. Greeting and seating guests, handling takeout packaging when needed, and assisting with beverage service are key duties in a fast-paced, team-focused environment requiring excellent communication and composure