Backroom & Merchandising Team Lead

The TJX Companies, Inc.; Gloucester (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Job summary

HomeGoods at The TJX Companies, Inc. seeks a store associate to execute receiving and merchandising standards while ensuring efficient processing and excellent customer service. You will interact with customers, maintain a clean store, and mentor junior associates.

The role requires flexible hours including nights and weekends, strong communication, and ability to lift heavy objects. Prior retail and leadership exposure is valued.

Qualifications

• Superior communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Team player, working effectively with peers and supervisors.

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
• Trains and mentors Associates on merchandising and processing principles
• Ensures merchandise is properly tagged, hung, secured, and coded
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
• Monitors productivity of team and coaches as necessary
• Organizes and rotates back stock for easy replenishment
• Maintains and upholds merchandising philosophy and signage standards
• Maintains all organizational, cleanliness and recovery standards for the backroom area
• Ensures compliance with recycling and, where applicable, hazardous waste programs
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Communication

Organizational skills

Multi-tasking

Team player

Train others

Job description

HomeGoods at The TJX Companies, Inc. seeks a store associate to execute receiving and merchandising standards while ensuring efficient processing and excellent customer service. You will interact with customers, maintain a clean store, and mentor junior associates.

The role requires flexible hours including nights and weekends, strong communication, and ability to lift heavy objects. Prior retail and leadership exposure is valued.