Backend Manager

Bunny Agency LLC; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Bunny Agency LLC is seeking a Backend Manager to be the operational backbone of a fast-growing global creator-management business. You design and refine workflows, oversee the internal software stack, and ensure scalable infrastructure that powers daily operations.

This role emphasizes automating repetitive tasks, building dashboards, coordinating with developers on platform improvements, and empowering teams across marketing, onboarding, and QA.

Qualifications

• 2+ years in operations management, project management, or a technical coordinator role.
• Strong understanding of workflow automation tools (Zapier, Make, or similar).
• Excellent organizational skills and attention to detail.
• Data-driven approach to problem-solving and decision-making.
• Fluent written and verbal communication in English.

Responsibilities

• Design, implement, and continuously improve internal workflows and standard operating procedures.
• Manage and maintain the technical infrastructure — internal tools, integrations, and automation systems.
• Coordinate with developers on platform updates, bug fixes, and new feature deployments.
• Build and maintain dashboards and reporting systems for tracking team and company KPIs.
• Oversee onboarding processes for new team members, ensuring they have accounts, access, and documentation.

Skills

Ops management

Workflow automation

Data-driven decision-making

English communication

Remote work

Tools

Zapier

Make

Job description

Keep the engine running behind the scenes. Manage the systems, workflows, and infrastructure that power Bunny Agency's daily operations and enable our team to perform at their best.

As a Backend Manager at Bunny Agency, you are the operational backbone of a fast-growing company that manages hundreds of creator accounts worldwide. Your primary focus is ensuring that internal processes run efficiently, team members have the tools and resources they need, and technical infrastructure remains stable and scalable. You will design and refine workflows across departments — from chat operations and marketing to onboarding and quality assurance — eliminating bottlenecks and improving output at every stage. On the technical side, you will oversee our internal software stack, coordinate with developers on platform improvements, and manage integrations between the tools our teams rely on daily. Reporting is a critical part of the role: you will build dashboards, track key performance indicators, and provide leadership with clear visibility into team productivity and operational health. The ideal candidate is a systems thinker who thrives on organization, loves automating repetitive tasks, and can balance strategic planning with hands‑on execution. If you enjoy building the infrastructure that empowers teams to do their best work, this position is for you.

Key Responsibilities

• Design, implement, and continuously improve internal workflows and standard operating procedures
• Manage and maintain the technical infrastructure — internal tools, integrations, and automation systems
• Coordinate with developers on platform updates, bug fixes, and new feature deployments
• Build and maintain dashboards and reporting systems for tracking team and company KPIs
• Oversee onboarding processes for new team members, ensuring they have accounts, access, and documentation
• Identify operational bottlenecks and implement solutions to increase team efficiency
• Manage vendor relationships for software tools and third-party services
• Ensure data security, access controls, and compliance with internal policies
• Support cross-departmental coordination between chat, marketing, creative, and leadership teams
• Create and maintain internal documentation, SOPs, and knowledge base articles

Requirements

Must-Haves

• 2+ years of experience in operations management, project management, or a technical coordinator role
• Strong understanding of workflow automation tools (Zapier, Make, or similar)
• Excellent organizational skills and attention to detail
• Data-driven approach to problem-solving and decision-making
• Fluent written and verbal communication in English
• Comfortable working in the adult content industry
• Reliable internet connection and ability to work independently in a remote setting

Nice-to-Haves

• Experience managing technical infrastructure or SaaS platforms
• Background in the creator economy or digital media industry
• Familiarity with project management tools (Notion, Asana, ClickUp, or similar)
• Experience building dashboards in analytics or BI tools
• Previous experience managing remote teams across time zones

Remote Work

Work from anywhere in the world. All you need is a laptop and stable internet.

Clear path to Head of Operations and executive leadership as the company scales.

Collaborate with 112+ driven professionals across marketing, creative, and operations.

Build Your Career at Bunny Agency

Join the #1 OnlyFans management agency and help build the infrastructure that powers creator success. We invest in your growth just as much as theirs.