Account manager / creator success manager

OnlyFans Chatter; United States; Remote; USD 69,000 - 110,000; Full time

Job summary

Bunny Agency LLC is seeking a Creator Relationship Manager to onboard creators, run weekly calls, coordinate production teams, and oversee monthly revenue reviews and retention. This fully remote role requires strong communication and coordination to balance creator goals with platform safety and business needs.

You will partner with editors, social media, copywriters and recruiters to execute creator-approved plans, handling escalation and privacy with care.

Qualifications

• 2+ years in account, client or customer success management.
• Creator-economy experience preferred, not required.
• English C1 required; German nice to have.

Responsibilities

• Onboard new creators: agree goals, boundaries, brand kit, content plan and access setup.
• Run weekly creator calls, send recaps and track decisions, owners and deadlines.
• Coordinate editor, social media manager, copywriter and backend manager around a creator-approved plan.
• Lead a monthly revenue review with the creator and explain changes; distinguish evidence from hypotheses.

Skills

Account management

Client success

Communication

Coordination

Job description

Own the creator relationship at Bunny Agency: onboarding, weekly calls, coordinated delivery, monthly revenue reviews and retention. Fully remote. 2+ years in account, client or customer success management; creator-economy experience preferred, not required. Portfolio size agreed in the interview.

What you own

• Onboard new creators: agree goals, boundaries, brand kit, content plan and permissioned access setup.
• Run weekly creator calls, send written recaps and track decisions, owners and deadlines.
• Coordinate the editor, social media manager, copywriter and backend manager around one creator-approved plan.
• Lead a monthly revenue review with the creator: explain changes honestly, distinguish evidence from hypotheses and agree next actions.
• Own creator retention, complaints and escalation; keep the creator profile and boundary document current.
• Treat the creator as a business partner. Consent and boundaries decide what gets produced; never pressure a creator or trade confidentiality for a result.

Who you work with

• The creator sets their goals and boundaries and approves work within the agreed process.
• The backend manager owns chat-team performance, coaching and subscriber sales execution. You own the creator relationship and coordinate the handoff.
• The editor produces approved assets, the social media manager runs approved publishing and the copywriter prepares approved copy.
• The marketing manager owns audience growth and acquisition experiments. The creator recruiter sources and qualifies prospective creators; you own the ongoing creator relationship after a documented handover.

Requirements

• 2+ years in account, client or customer success management; creator-economy experience preferred, not required
• English C1 required; German nice to have
• Clear written communication, calm difficult conversations, reliable coordination and honest revenue reporting.
• Comfort working behind the scenes in an adult-industry context; protect creator and subscriber privacy.
• Full-time availability within the agreed working window, with a realistic transition from current commitments.

Contract and working arrangements

• Freelancer contract with Bunny Agency LLC (USA), signed online. Two weeks’ notice.
• Full-time, async-first, with 4 hours overlap with Central European business hours and scheduled creator calls
• Portfolio size agreed in the interview
• Compensation discussed in the interview