Back Server

The Inn at Little Washington; Washington; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401(k) with match

On-the-job training

Employee education allowance

Employee appreciation events

Uniforms provided

Family meals daily

Job summary

The Inn at Little Washington, an award-winning luxury restaurant and hotel, seeks a Front of House support role to uphold a renowned 5-Star, 5-Diamond service standard and Michelin-star dining experience. You will help maintain dining areas, assist Front Servers, and ensure flawless guest interactions in a high-end setting.

Applicants should be able to enter orders accurately, maintain clean workstations, and assist guests with property questions and history.

Qualifications

• Must be 16 years or older.
• Familiarity with Forbes Travel Guide standards preferred.
• Certification in alcohol awareness is required.
• CPR certification is required.
• Experience with resort/suite operations is a plus.
• Basic wine knowledge helpful.

Responsibilities

• Assist daily Front of House operations to deliver a 5-Star, 5-Diamond, 3-Michelin Star experience.
• Maintain all service areas and dining room.
• Support Front Server and guest needs.
• Enter orders accurately and efficiently.
• Communicate needs to the kitchen.
• Reset sections and keep it clean and organized.
• Assist front desk and valet as needed.

Skills

English communication

Interpersonal skills

Organization

Professional language

Multi-tasking

Cross-training

Guest knowledge about property

Education

16+ years of age

Forbes/relational standards knowledge

Alcohol awareness certification

CPR certification

Tools

Resortsuite

Tock

Job description

Since 1978 The Inn at Little Washington, located at the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join in our growing team of exceptional people. On-the-job training, advancement potential, flexible schedules, amazing benefits, and competitive pay. Your next career awaits.

Some of our awards include Michelin 3 Stars, Forbes 5 Stars, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux.

Why join our team:

We offer:

• Health, vision and dental insurance (full time employees)
• Paid time off (Full time employees)
• 401(k) retirement plan with match
• On-the-job training
• Employee education allowance
• Employee appreciation events
• Complimentary uniforms
• Delicious “family” meals daily prepared by the chefs
• Competitive pay

www.theinnatlittlewashington.com

SUMMARY

Assistin daily Front of House operations to deliver a 5-Star, 5-Diamond, 3-MichelinStar experience to all guests. Maintain all aspects of the service areas anddining room. Serve as a support to the Front Server.

ESSENTIAL FUNCTIONS

1. 1. Able to enterorders correctly and efficiently
2. 2. Able to maintain orderlyside stands
3. 3. Will routinely refillwater pitchers
4. 4. Replenish thedrawer with proper silverware
5. 5. Consistently clearthe section as needed
6. 6. Communicates tothe kitchen with the needs of the section
7. 7. Spearheadsresetting within the section
8. 9. Able to providehouse guests with a check-in tour and accurately discuss the rooms and history
9. 10. Can function asthe Closing Team Leader (CTL)
10. 11. Capable ofassisting the front desk with a variety of needs (SOF’s, assisting valet,welcome cocktail, etc.)
11. 12. Demonstratesexcellent understanding of The Forbes Travel Guide’s standards

QUALIFICATIONS

1. 2. Mustbe at least 16 years of age
2. 3. Mustbe well-groomed and well-presented with no visible tattoos
3. 4. Musthave reliable transportation
4. 1. Familiarity withForbes Standards
5. 2. Ability tocommunicate in a language other than English, preferably Spanish or French
6. 3. Certification inalcohol awareness program
7. 4. Certification inCPR
8. 5. Prior experiencewith Resortsuite and Tock
9. 6. Basic wineknowledge

SKILLS

1. 1. Ability tocommunicate in English both orally and in writing
2. 2. Stronginterpersonal communication skills both verbal and written
3. 3. Must always beorganized and maintain cleanliness of workstation
4. 4. Ability to speakusing clear and professional language
5. 5. Ability tomulti-task in a fast-paced environment
6. 6. Ability tocross-train across multiple departments and assist when needed
7. 7. Ability to assistguests with questions about the property, history, and surrounding areas

PHYSICAL DEMANDS

1. 1. Must be able tolift 30+ lbs.
2. 2. Able to stand, bendand walk for long periods of time
3. 3. Frequent oroccasional need to perform the following physical activities: reaching,bending, pushing, pulling, twisting, lifting and climbing