AM Server

The Inn at Little Washington; Virginia; On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health, vision and dental

Paid time off

401(k) with match

On-the-job training

Education allowance

Advancement potential

Flexible schedules

Employee appreciation events

Complimentary uniforms

Family meals daily

Referral bonuses

Competitive pay

Job summary

The Inn at Little Washington is seeking Front of House staff to deliver a legendary 5-Star, 5-Diamond, 3-Michelin experience. You will maintain dining room standards, greet guests, and support service with beverage and breakfast duties.

The role emphasizes training others to the highest Forbes and Michelin standards. Join a team that offers on-the-job training, advancement potential, flexible schedules, and competitive pay at a renowned luxury property near the Blue Ridge mountains.

Qualifications

• Excellent communication skills are essential for guest interaction.
• Must be at least 16 years old and well-presented with no visible tattoos.
• Must have reliable transportation and be on time to scheduled shifts.
• Open to working weekends and holidays.
• Ability to multi-task in a fast-paced environment; cross-train across departments.

Responsibilities

• Participate in daily Front of House operations to deliver a 5-Star, 5-Diamond, 3-Michelin Star experience.
• Maintain all service areas and dining room standards.
• Greet guests and provide beverage service.
• Input breakfast orders in the POS and manage table setup.
• Train new employees to established standards and knowledge of Forbes, Michelin, AAA, Relais & Chateaux.

Skills

Excellent communication

Punctual & reliable

Strong interpersonal skills

Organized & clean

Multi-task in fast-paced env

Cross-training ability

Guest questions about property

Job description

Description

Since 1978 The Inn at Little Washington, located at the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join in our growing team of exceptional people. On-the-job training, advancement potential, flexible schedules, amazing benefits, and competitive pay. Your next career awaits.

Some of our awards include Michelin 3 Stars, Forbes 5 Stars, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux.

Why join our team:

We offer:

• Health, vision and dental insurance (full time employees)
• Paid time off (Full time employees)
• 401(k) retirement plan with match
• On-the-job training
• Employee education allowance
• Advancement potential
• Flexible schedules
• Employee appreciation events
• Complimentary uniforms
• Delicious “family” meals daily prepared by the chefs
• Referral bonuses
• Competitive pay

www.theinnatlittlewashington.com

SUMMARY

Participate in daily Front of House operations to deliver a 5-Star, 5-Diamond, 3-Michelin Star experience to all guests. Maintain all aspects of the service areas and dining room. Serves as the ambassador of the establishment. Maintain standards of completion of check list and hold self-accountable.

ESSENTIAL FUNCTIONS

• Comprehensive knowledge of table and position numbers
• Master all 5 setup/opening duties requirement in a timely fashion
• Set/reset tables correctly, quietly, efficiently, and to standards
• Greet guests and offer beverage service, including cream, sugar, etc.
• Knowledge of special caffeine/Alcoholic drinks offered in the morning
• Maintain tables and side stands throughout service, drink refills, clearing and closing with guest without constantly being told to do so
• Input house breakfast correctly in the POS
• Polish silver/stemware
• Learn how to do all items on all 3 checklists
• Learn set up of CCH/Kitchen Tables
• Completes a basic test (verbal or written) about the breakfast menu and drinks
• Completes a basic test (Verbal or written) about The Inn and Chef Patrick O’Connell
• Be able to help train new employees to the standards that are in place
• Demonstrates understanding and knowledge of The Forbes 5-Star standards, AAA, Michelin and Relais & Chateuax
• Learn Tea Service

QUALIFICATIONS

Required

• Excellent communication skills
• Must be at least 16 years of age
• Must be well-groomed and well-presented with no visible tattoos
• Must have reliable transportation
• Must be on time to scheduled shift
• Open to working weekends and holidays

Desirable

• Familiarity with Forbes Standards
• Ability to communicate in a language other than English, preferably Spanish or French
• Certification in CPR

SKILL

• Ability to communicate in English both orally and in writing
• Strong interpersonal communication skills both verbal and written
• Must always be organized and maintain cleanliness of workstation
• Ability to speak using clear and professional language
• Ability to multi-task in a fast-paced / stressful environment
• Ability to cross-train across multiple departments and assist when needed
• Ability to assist guests with questions about the property, its history, and surrounding areas

PHYSICAL DEMANDS

• Must be able to lift 30+ lbs.
• Able to stand, bend and walk for long periods of time
• Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting and climbing

**The Inn at Little Washington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws**