Back-Office Banking Specialist - Compliance & Operations Support

The First National Bank Of Williamson; Fort Wright (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

The First National Bank Of Williamson is seeking a Retail Support Specialist to provide essential back-office and compliance support for teller and branch operations. You will assist with transaction research, account corrections, and administrative processes to keep branches operating smoothly and efficiently.

You will support Bank Secrecy Act (BSA) functions under guidance, including CIP and CTR tasks. Strong organization, accuracy, and confidentiality are required to ensure risk is minimized

Qualifications

• 3+ years of banking, customer service, or administrative experience.
• Familiarity with retail banking operations.
• Proficiency with Microsoft Office and banking systems.

Responsibilities

• Assist with back-office functions that support teller operations.
• Process routine administrative tasks related to retail banking.
• Maintain accurate documentation and reports for branch support activities.
• Collaborate with teller managers and frontline staff to resolve operational needs.
• Assist with CTR, CIP, and other BSA related retail procedures as assigned.
• Ensure compliance with policies, procedures, and regulations in support activities.

Skills

Customer service experience

Administrative experience

Microsoft Office

Education

High school diploma

Tools

Banking systems

Job description

The First National Bank Of Williamson is seeking a Retail Support Specialist to provide essential back-office and compliance support for teller and branch operations. You will assist with transaction research, account corrections, and administrative processes to keep branches operating smoothly and efficiently.

You will support Bank Secrecy Act (BSA) functions under guidance, including CIP and CTR tasks. Strong organization, accuracy, and confidentiality are required to ensure risk is minimized