Retail Operations & Compliance Specialist

First National Bank of Williamson; Lookout Heights (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Critical illness insurance

Hospital indemnity insurance

Pet insurance

401(k) plan

Paid time off

Holidays

Job summary

First National Bank of Williamson seeks a Retail Support Specialist to provide essential back-office and compliance support for teller and branch operations, enabling frontline staff to focus on customer service. You will assist with transaction research, CTR/CIP tasks, documentation, and banking-system processes while upholding bank policies and regulatory requirements, including BSA guidance.

This role requires attention to detail, strong organizational skills, and a team-oriented,

Qualifications

• 3+ years of banking, customer service, or administrative experience.
• Familiarity with retail banking operations.
• Proficiency with Microsoft Office and banking systems.

Responsibilities

• Assist with back-office functions that support teller operations.
• Process routine administrative tasks related to retail banking. Maintain accurate documentation and reports for branch support activities.
• Collaborate with teller managers and frontline staff to resolve operational needs.
• Assist with CTR, CIP, and other BSA related retail procedures as assigned.
• Ensure compliance with policies, procedures, and regulations in support activities.

Skills

Organizational skills

Attention to detail

Professional communication

Team player

Tools

Microsoft Office

Job description

First National Bank of Williamson seeks a Retail Support Specialist to provide essential back-office and compliance support for teller and branch operations, enabling frontline staff to focus on customer service. You will assist with transaction research, CTR/CIP tasks, documentation, and banking-system processes while upholding bank policies and regulatory requirements, including BSA guidance.

This role requires attention to detail, strong organizational skills, and a team-oriented,