Deposit Support Specialist: Help & Streamline Banking

First National Bank; Maine; Presencial; USD 23 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) with match

Insurance benefits

Bonus plan

Tuition support

Volunteer hours

Growth opportunities

Resumo da oferta

First National Bank is seeking an organized, detail-oriented Deposit Support Services teammate to help branch staff and customers keep accounts accurate and up to date. You will handle calls, emails, and service requests, process changes, and support digital banking tools in a friendly, customer-first environment.

No banking background is required; we will train you on systems and processes. This full-time, in-office role offers competitive pay, benefits, a 401(k) match, and growth

Qualificações

• Must be organized and detail-oriented.
• Strong customer-first attitude and clear, friendly communication.
• Willingness to learn new systems and processes.
• Experience in banking is a plus but not required.

Responsabilidades

• Answer calls, emails, and service requests from branch staff and customers.
• Process address changes, account updates, and certificates of deposit.
• Handle day-to-day transactions, returns, holds, and exceptions.
• Support digital banking and card-related activities.
• Monitor for suspicious activity and report it as needed.
• Contribute to team tasks as needed.

Conhecimentos

Customer service

Attention to detail

Communication

Computer literacy

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

First National Bank is seeking an organized, detail-oriented Deposit Support Services teammate to help branch staff and customers keep accounts accurate and up to date. You will handle calls, emails, and service requests, process changes, and support digital banking tools in a friendly, customer-first environment.

No banking background is required; we will train you on systems and processes. This full-time, in-office role offers competitive pay, benefits, a 401(k) match, and growth