Back Office Administrator

Brothers That Just Do Gutters - Central DFW, TX; Dallas (TX); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Free uniforms

Paid time off

Job summary

A local gutter service company in Dallas is seeking an Office Coordinator to ensure smooth daily operations. Responsibilities include coordinating office activities, invoicing clients, scheduling estimates, and supporting staff across various departments. The ideal candidate is highly organized, results-oriented, and proficient with QuickBooks. This full-time position offers a pay rate of $16 per hour and comes with benefits including paid time off and free uniforms. Apply now to join a team that values efficiency and quality!

Qualifications

• Must have strong organizational skills.
• Demonstrated ability to manage time and prioritize tasks.
• Experience in customer service and conflict resolution.

Responsibilities

• Coordinate office activities to ensure efficiency.
• Process invoices and maintain clean records.
• Schedule estimates and manage online inquiries.

Skills

Highly organized

Results-oriented

Proficient with spreadsheets

Customer service-oriented

Team-oriented

Tools

QuickBooks

Job description

Benefits:

• In Office
• Free uniforms
• Paid time off

Summary: Basic Function: You are responsible for coordinating office activities and operations to ensure efficiency and compliance with company policies and daily tasks. You will support staff across various departments, monitor the company's profitability, and play a vital role in the company's operational processes.

This is an In-Office position. Monday to Friday, 7 am to 3:30 pm. Pay: $16 per hour.

You will ensure quality and accuracy in work, providing comprehensive and up-to-date information regarding Profit and Loss and overall business health. Your results should reflect superior performance.

Responsibilities:

• Financial/Administrative: Invoicing clients, chasing payments, processing vendor invoices, maintaining clean records, answering calls in CTM.
• Scheduling/Order Logs: Scheduling estimates, managing online inquiries, creating work order logs, following up on tasks.

Behaviors for Success:

• Highly organized and disciplined in daily operations
• Results-oriented with a sense of urgency
• Proficient with spreadsheets, documentation, and QuickBooks
• Customer service-oriented, comfortable with conflict resolution
• Caring towards installers and sales team
• Persistent and team-oriented
• Involved in hiring, firing, and performance evaluations
• Enthusiastic about system improvements

Reporting and Accountabilities:

• Complete weekly sales tracker
• Update field general weekly
• Prepare weekly reports on production, revenue, and inventory
• Participate in weekly and monthly meetings
• Achieve KPIs: wages 18%, materials 28%, gross profit 55%, reputation above 4.5%

Primary Tasks:

• Communicate with customers and colleagues via phone, email, and messaging platforms
• Follow up on leads to secure sales appointments
• Schedule installations and communicate instructions to teams
• Order materials and ensure timely delivery
• Invoice clients and collect payments
• Follow up on old estimates to secure business
• Report to owners regularly
• Attend meetings, prepare charts and agendas as needed

This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions are made by franchise management. Inquiries should be directed to the franchisee, not Brothers That Just Do Gutters Corporate.