Back-of-House Training Shift Lead — Kitchen Coach

Chick-fil-A; Atlanta (GA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Free employee meals

Scholarship opportunities up to $2,500

Paid training

Sundays off

Job summary

Chick-fil-A Ponce & Boulevard in Atlanta, GA is seeking a Back of House Training Shift Leader to lead kitchen shifts, coach Team Members, and help new hires learn to prepare food safely and consistently.

This is a full-time position with pay between $17.00 and $19.00 per hour, plus a bonus opportunity. The role includes benefits such as medical, dental, and vision insurance for eligible full-time employees, free employee meals, scholarship opportunities up to $2,500 per year, and paid training.

Qualifications

• Leadership experience in quick-service restaurants or similar
• Experience in training or coaching others
• Ability to lead a team in a fast-paced kitchen
• Strong understanding of food safety and kitchen procedures
• Basic computer skills
• Ability to stand up to 10 hours and lift up to 50 pounds

Responsibilities

• Lead Back of House shifts with direction, coaching, and support for Team Members
• Coordinate new hire training and provide hands-on kitchen instruction
• Observe training progress and give feedback to leadership
• Enforce food safety, quality, and sanitation standards across shifts
• Coach Team Members on kitchen procedures and consistent execution
• Delegate tasks and verify daily/weekly kitchen checklists
• Coordinate breaks and team placement for safe, efficient shifts
• Communicate staffing, performance, and operational concerns to leadership
• Assist with Team Member evaluations and address performance issues
• Support a clean, organized kitchen and positive training experience
• Perform other duties as assigned

Skills

Leadership

Communication

Coaching

Patience

Attention to detail

Multitasking

Accountability

Work ethic

Values alignment

Tools

Basic computer skills

Job description

Chick-fil-A Ponce & Boulevard is seeking a Back of House Training Shift Leader to lead kitchen shifts, coach Team Members, and help new hires learn to prepare food safely and consistently.

Why You’ll Love Working Here

• Work directly with the Owner/Operator and leadership team
• Opportunities for leadership development
• Positive, team-oriented work environment
• Sundays off

Position Details

• Full-time, 40+ hours per week
• $17–$19 per hour, based on experience
• Bonus opportunity

Benefits

• Medical, dental, and vision insurance for eligible full-time employees
• Free employee meals
• Access to scholarship opportunities of up to $2,500 per year
• Paid training

Required Qualifications

• Previous leadership experience in quick-service restaurants or a comparable setting
• Experience training or coaching others
• Ability to lead a team in a fast-paced kitchen
• Strong understanding of food safety and kitchen procedures
• Basic computer skills
• Ability to meet the physical demands of the role, including standing for up to 10 hours and lifting up to 50 pounds

Duties and Responsibilities

• Lead Back of House shifts and provide clear direction, coaching, and support to Team Members.
• Help coordinate new hire training and provide hands-on instruction in kitchen roles.
• Observe training progress, give specific feedback, and communicate development needs to the leadership team.
• Reinforce food safety, food quality, preparation, and sanitation standards throughout each shift.
• Coach Team Members on kitchen procedures and consistent execution.
• Delegate tasks and verify completion of daily and weekly kitchen checklists.
• Coordinate breaks and Team Member placement to support a safe, efficient shift.
• Communicate staffing, performance, and operational concerns to the leadership team.
• Provide input on Team Member evaluations and address performance concerns in accordance with restaurant procedures.
• Support a clean, organized kitchen and a positive training experience.
• Perform other duties as assigned.

Required Skills

• Strong leadership, communication, and coaching skills
• Patience and the ability to teach kitchen procedures clearly
• Attention to detail and a commitment to food safety
• Ability to multitask and make sound decisions under pressure
• Dependability, adaptability, and a strong work ethic
• Ability to hold others accountable while building a supportive team environment
• Commitment to Chick-fil-A Ponce & Boulevard’s values and standards

Thank you for your interest in Chick-fil-A Ponce & Boulevard. After you submit your resume, we will contact you by phone or email within 1–3 business days. Please do not contact the restaurant regarding your application.

Job Type: Full-time

Pay: $17.00–$19.00 per hour

Schedule: 8- or 10-hour shifts; morning and day shifts

Work Location: In person, Atlanta, GA 30308

Commute/Relocation: Must reliably commute or plan to relocate before starting work.

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. The Glenwood Place location opened in June 2016. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.