Back-of-House Team Lead | Flexible Schedule & Growth

Chick-fil-A; Pittsburgh (Allegheny County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from experienced leaders

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A team leaders are expected to uphold our culture and serve guests with a servant’s heart. They support senior leadership in daily operations, coach team members, and ensure tasks are completed to keep the restaurant running smoothly.

The role emphasizes strong communication, leadership by example, and a commitment to superior guest experiences. Open and close duties, shift leadership, and accountable execution of tasks help foster a positive, community-focused workplace.

Qualifications

• Must demonstrate a friendly, welcoming demeanor.
• Strong communication with guests and team members.
• Ability to stay energized and positive in a busy setting.
• Reliability in transportation to and from shifts.

Responsibilities

• Participate in day-to-day restaurant operations in a high-volume setting.
• Respond promptly and respectfully to guest needs.
• Assist in training new hires and lead by example on shift.
• Be a friendly, encouraging team player and role model.
• Open and/or close, lead shifts, and manage drawers as needed.
• Maintain clear, effective written and spoken communication.

Skills

Smile

Eye contact

Speak enthusiastically

Guest connections

Fast-paced work

Customer service

Job description

Chick-fil-A team leaders are expected to uphold our culture and serve guests with a servant’s heart. They support senior leadership in daily operations, coach team members, and ensure tasks are completed to keep the restaurant running smoothly.

The role emphasizes strong communication, leadership by example, and a commitment to superior guest experiences. Open and close duties, shift leadership, and accountable execution of tasks help foster a positive, community-focused workplace.