Back-of-House Specialist — Elevate Guest Experience

Geronimo Hospitality Group; Indianapolis (IN); Hybrid; USD 27,000 - 36,000; Full time

Benefits offered by this job

Employee Discounts

Paid Time Off

Training & Development Opportunities

401K

Medical Benefits

24/7 Online Care

Pet Insurance

Job summary

Geronimo Hospitality Group is seeking a Back of House Specialist for Bottleworks Hotel in Indianapolis. You will maintain public areas and laundry operations, ensuring cleanliness and organization in alignment with brand standards. The role emphasizes guest-focused service and teamwork across the housekeeping department.

Candidates should have a high school diploma or equivalent and prior housekeeping or related experience. U.S. work authorization is mandatory.

Qualifications

• High school diploma or equivalent.
• Housekeeping and customer service experience preferred.
• U.S. Work Authorization required.

Responsibilities

• Clean and sanitize assigned public areas and guest touchpoints.
• Assist front desk with deliveries to rooms and after-hours cleaning.
• Support the Executive Housekeeper with deliveries, linens, and supplies.
• Maintain mini-bar pantry, stock, and organization, ensuring products are not expired.
• Provide excellent guest service and address guest requests promptly.
• Report incidents to supervision and participate in training initiatives.

Skills

Customer service

Organization

Attention to detail

Teamwork

Education

High school diploma or equivalent

Job description

Geronimo Hospitality Group is seeking a Back of House Specialist for Bottleworks Hotel in Indianapolis. You will maintain public areas and laundry operations, ensuring cleanliness and organization in alignment with brand standards. The role emphasizes guest-focused service and teamwork across the housekeeping department.

Candidates should have a high school diploma or equivalent and prior housekeeping or related experience. U.S. work authorization is mandatory.