Back of House Shift Supervisor

Ontario Trillium Foundation; Lakewood (WA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Free food up to $10.59 per shift

Uniforms provided

Flexible schedules; Sundays closed

College scholarships

Rank-up leadership development

Thorough training

Health insurance with tenure

Paid time off

Employee appreciation programs

Paid sick leave

Job summary

Ontario Trillium Foundation is seeking a capable leader to oversee Back of House operations in a busy restaurant in Lakewood, WA. The role requires learning all BOH positions before stepping into leadership and managing daily shifts while ensuring safety, cleanliness, and service standards.

Applicants should have at least one year of customer service and management experience, plus a high school diploma. The position offers full-time hours across five days per week with Sundays off.

Qualifications

• High School Diploma is required.
• At least one year of customer service experience.
• At least one year of management experience.
• Must be willing to learn all Back of House positions before leadership responsibilities.

Responsibilities

• Coordinates and ensures all BOH Director expectations are completed.
• Manages all shifts, ensuring breaks are in compliance with state and federal law.
• Completes the daily and weekly cleaning checklist.
• Documents performance issues and coaches team members with the approved disciplinary system.
• Prepares for monthly meetings and one-on-ones.
• Completes assignments given by the BOH Director based on the needs of the business.
• Performs End of Day tasks.
• Educates Team Members on brand standards.
• Opens and closes the restaurant in accordance with all safety procedures.
• Maintains restaurant cleanliness.
• Achieves and Maintains Speed of Service goals in the restaurant.
• Maintains a food safe operating environment at all times.

Skills

Customer service

Management

Leadership

Training

Education

High School Diploma

Job description

Leadership Requirements

• Full-time, five days per week. Must be available to open or close at least twice per week. Sundays are always off.
• High School Diploma
• At least one year of previous customer service experience
• At least one year of previous management experience

Applicant must be willing to learn all positions in the Back of House before stepping into leadership responsibilities. Applicant must have previous management experience.

Required Traits

• Consistently communicates with honor, dignity, and respect to all areas of the business.
• Identifies & initiates solutions for operational needs in the Back of House
• Effectively coaches Team Members and Leaders in ways which they can improve.
• Has a willingness to receive and apply constructive feedback

Operational Expectations & Tasks

• Coordinates and ensures all BOH Director expectations are completed.
• Manages all shifts, ensuring breaks are in compliance with state and federal law.
• Completes the daily and weekly cleaning checklist.
• Documents performance issues and coaches team members with the approved disciplinary system.
• Prepares for monthly meetings and one-on-ones
• Completes assignments given by the BOH Director based on the need of the business.
• Performs End of Day tasks.
• Understands and Educates Team Members on brand standards.
• Opens and closes the restaurant in accordance with all safety procedures
• Maintains restaurant cleanliness.
• Achieves and Maintains Speed of Service goals in the restaurant.
• Maintains a clean and food safe operating environment at all times.

Employee benefits include:

• Up to $10.59 of free food every shift
• Uniforms provided
• Flexible schedules, and we are always closed on Sundays!
• College scholarships
• Advancement and leadership development through a rank up system
• Thorough and detailed training
• Health insurance with tenure
• Paid time off
• Employee appreciation programs
• Paid sick leave

Pay Range $23.25-24.25 per hour