Back of House - Shift Lead

HARRIETS HAMBURGERS HOLDINGS LLC; Davidson (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Harriet’s Hamburgers Holdings LLC seeks a dedicated Back of House Shift Lead to oversee kitchen operations in Davidson, NC. You will lead the team, uphold food quality and safety, and ensure smooth, efficient service during busy shifts.

Ideal candidates have at least 2 years of restaurant leadership, strong coaching abilities, and a solid understanding of cost control and labor management. This hands-on role requires flexibility, with evening, weekend, and holiday hours.

Qualifications

• Minimum 2 years of restaurant management or leadership in a high-volume environment.
• Ability to train others on Harriet’s operations.
• Strong leadership, coaching, and team development skills.
• Passion for hospitality and delivering excellence.
• Understanding of cost control and labor management.

Responsibilities

• Open or close the restaurant following established procedures.
• Lead daily back-of-house operations to ensure smooth workflow and consistent quality.
• Write checks for vendors and scan invoices accurately.
• Ensure that food safety, sanitation, and quality assurance standards are consistently met.
• Collaborate with the team to improve speed of service, guest satisfaction, and overall cleanliness.
• Foster personal growth and develop leadership skills in team members.
• Ensure compliance with company policies and operational standards in all areas, including production, preparation, inventory management, team supervision, and customer relations.

Skills

Leadership

Team coaching

Food safety

Cost control

Labor management

Job description

Job Summary:The Back of House Shift Lead supports the daily operations of Harriet’s Hamburgers by leading the kitchen team, maintaining high standards of food quality and safety, and ensuring smooth, efficient service. This position requires a hands-on leader who can motivate team members, manage operational tasks, and contribute to a positive and productive work environment.ResponsibilitiesOpen or close the restaurant following established proceduresLead daily back-of-house operations to ensure smooth workflow and consistent qualityWrite checks for vendors and scan invoices accuratelyEnsure that food safety, sanitation, and quality assurance standards are consistently metCollaborate with the team to improve the speed of service, guest satisfaction, and overall cleanlinessFoster personal growth and develop leadership skills in team membersEnsure compliance with company policies and operational standards in all areas, including production, preparation, inventory management, team supervision, and customer relationsMaintain equipment, kitchen organization, and inventory levelsRequirements:Minimum 2 years of restaurant management or leadership experience in a high-volume, fast-paced environmentAbility to learn and train others on all aspects of Harriet’s operationsStrong leadership, coaching, and team development skillsPassion for hospitality and the ability to inspire others to deliver excellenceUnderstanding of financial aspects of restaurant operations, including cost control and labor managementDependable, organized, and able to work flexible hours, including evenings, weekends, and holidays