Back of House - Shift Lead

The Durban Group; Davidson (NC); On-site; USD 26,000 - 29,000; Full time

Job summary

Harriet’s Hamburgers in Davidson, NC seeks a Back of House Shift Lead to guide the kitchen team, uphold food quality and safety, and ensure smooth, efficient service. This hands-on leader motivates staff, delegates tasks, and drives a positive work environment.

You will open/close, supervise daily back-of-house operations, manage vendor invoices, and maintain equipment and inventory while enforcing company standards and cost controls.

Qualifications

• 2+ years in restaurant management or leadership in a high-volume setting.
• Ability to train others on Harriet’s operations.
• Strong leadership, coaching, and team development skills.
• Passion for hospitality and inspiring excellence.
• Understanding of food cost, labor management, and operational controls.

Responsibilities

• Open or close the restaurant following established procedures.
• Lead daily back-of-house operations for smooth workflow and consistent quality.
• Write checks for vendors and scan invoices accurately.
• Ensure food safety, sanitation, and quality standards are met.
• Collaborate with the team to improve service speed, guest satisfaction, and cleanliness.
• Foster personal growth and develop leadership skills in team members.
• Ensure compliance with company policies and standards across production, prep, inventory, supervision, and customer relations.
• Maintain equipment, kitchen organization, and inventory levels.

Skills

Restaurant leadership

Staff coaching

Hospitality focus

Food safety

Operations management

Cost control

Job description

Job Details

Location: Davidson, NC 28036, Position Type: Full Time, Salary Range: $19.00 - $21.00 Hourly, Job Shift: Any, Job Category: Restaurant - Food Service

Job Summary

The Back of House Shift Lead supports the daily operations of Harriet’s Hamburgers by leading the kitchen team, maintaining high standards of food quality and safety, and ensuring smooth, efficient service. This position requires a hands-on leader who can motivate team members, manage operational tasks, and contribute to a positive and productive work environment.

Responsibilities

• Open or close the restaurant following established procedures
• Lead daily back-of-house operations to ensure smooth workflow and consistent quality
• Write checks for vendors and scan invoices accurately
• Ensure that food safety, sanitation, and quality assurance standards are consistently met
• Collaborate with the team to improve the speed of service, guest satisfaction, and overall cleanliness
• Foster personal growth and develop leadership skills in team members
• Ensure compliance with company policies and operational standards in all areas, including production, preparation, inventory management, team supervision, and customer relations
• Maintain equipment, kitchen organization, and inventory levels

Qualifications: Requirements

• Minimum 2 years of restaurant management or leadership experience in a high-volume, fast-paced environment
• Ability to learn and train others on all aspects of Harriet’s operations
• Strong leadership, coaching, and team development skills
• Passion for hospitality and the ability to inspire others to deliver excellence
• Understanding of financial aspects of restaurant operations, including cost control and labor management
• Dependable, organized, and able to work flexible hours, including evenings, weekends, and holidays