Back/Front Counter Sales

Nextran Truck Centers; West Palm Beach (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Career Paths

Network of 30 Dealerships

Disability Insurance

Paid Time Off

Life Insurance

Job summary

Nextran Truck Centers in West Palm Beach, FL is hiring for a Back/Front Counter Sales role. The position focuses on selling parts to customers over the counter, by phone, or through the shop in a friendly and efficient manner.

Essential duties include assisting customers, answering calls, processing orders, and promoting sales while maintaining accurate invoicing and inventory replenishment. 1 year of experience or an associates degree with industry experience is preferred.

Qualifications

• 1 year of experience in parts counter sales or an Associates degree with 1 year in the industry.
• Strong interpersonal and communication skills.
• Computer proficiency and familiarity with inventory/CRM systems.

Responsibilities

• Assist customers in selecting required parts in a friendly, professional manner.
• Answer phone calls, provide price quotes and information.
• Process orders, take payments, and ensure invoices are correct.
• Pull and fill orders from stock and locate out-of-stock parts.
• Support Outside Sales Representatives with orders and billing on repair orders.
• Promote sales by telephone, mail, and email.
• Keep counter areas clean and uncluttered.
• Other duties as assigned.

Skills

Interpersonal skills

Communication skills

Computer proficiency

Education

High School Diploma

Job description

Nextran Truck CentersBack/Front Counter Sales - West Palm Beach, FL

Are You Looking To Further Develop Your Profession Into a Career? Are You Driven By Opportunity? Nextran Truck Centers Is Hiring!Our Employees Benefit From

• Career Paths|| Network of 30 Dealerships|| Disability Insurance|| Paid Time Off (2wks 1st year)|| Nextran Paid Life Insurance
• Family Centered Values|| Medical and Dependent Care FSA|| 401(k) Retirement Plan with Match|| Company-Paid Holidays|| EAP
• Great Medical, Dental, & Vision Benefits|| Social Responsibility Opportunities|| 28+ Years of Industry Experience|| Professional Growth

The Counter Part Sales is responsible for selling parts to all customers over the counter, through the shop, or on the phone in a friendly and efficient manner.

Essential Duties

• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Answer phone calls, providing price quotes and other information.
• Provide and high level of service to internal and external customers.
• Pull and fill orders from stock.
• Locate out-of-Stock parts from outside sources and submit emergency orders as needed.
• Follow up on Back ordered parts.
• Replenishes assigned inventory.
• Assists Outside Sales Representatives with their orders.
• Makes sure all internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.
• Ensure that all charge sales are signed by the customer.
• Ensure that all customers receive their copy of the invoice.
• Issue credit for parts returned, ensuring that the original invoice, or its number is available so that purchase and pricing can be verified.
• Make over the counter and telephone sales, invoice customers, and take payments.
• Assist customers in part selection, provide technical information, and advice.
• Suggest possible add-on items as appropriate.
• Promote sales by telephone, mail, and email.
• Keep counter areas clean and uncluttered.
• Other duties, as assigned.

Skills And Qualifications

• 1 year of experience in parts counter sales, or an Associates degree and 1 year of experience in the industry.
• Strong interpersonal and communication skills
• Computer proficiency
• High School Diploma

Nextran Core Hiring Competencies

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Decision quality - Making good and timely decisions that keep the organization moving forward

We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer