B2B Telecom Account Executive — Uncapped Commission

TDS Telecommunications LLC; Town of Middleton (WI); On-site; USD 78,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

3 Weeks Vacation

2 Weeks Sick Time

Paid Holidays

401k match after 30 days

Service Discounts

Job summary

TDS Telecom provides high-speed internet, TV entertainment, and phone services to communities across the U.S. The Account Manager role is focused on growing a commercial book of business, managing MACD processes, renewing contracts, and proactively fostering loyalty.

This position emphasizes prospecting, cold calling, and delivering tailored IP solutions to clients while achieving quota-driven revenue growth.

Qualifications

• 2+ years of customer service experience.
• 2+ years of inside or outside sales experience.
• Valid driver’s license, insurance, and reliable transportation.

Responsibilities

• Manage existing account base by regularly contacting accounts (via phone and in person), acting as their resource for sales negotiations, and meeting or exceed the sales and revenue growth goals.
• Actively manage (includes moves, adds, and changes to the account) the existing base to ensure we retain customers and reduce market churn.
• Provide education on the industry, technology and TDS products and services.
• Focus on market share growth by prospecting and selling new businesses. Identify, contact, and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking, and referrals to obtain appointments.
• Build customer solutions, propose, and close sales to meet or exceed sales and revenue growth goals.
• Create proposals, write, and submit accurate and timely new orders following the established sales process. Manage and submit moves, adds, changes and deletion orders (MACD) to the existing customer base.
• Develop a tactical sales plan for prospecting, customer growth and retention plans to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals.
• Craft and implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales.
• Attend industry and trade group meetings and local events as needed to increase our corporate visibility, identify business opportunities, and develop industry contacts.
• Maintain relations with contacts and lead sources, which may include after-hours events.
• Perform other duties as assigned.

Skills

Customer service

Sales experience

Driver's license

Tools

Excel

Word

Email

Internet

Job description

TDS Telecom provides high-speed internet, TV entertainment, and phone services to communities across the U.S. The Account Manager role is focused on growing a commercial book of business, managing MACD processes, renewing contracts, and proactively fostering loyalty.

This position emphasizes prospecting, cold calling, and delivering tailored IP solutions to clients while achieving quota-driven revenue growth.