B2B Growth & Retention Marketing Manager

DoorDash, Inc.; New York, San Francisco (NY, CA); On-site; USD 109,000 - 160,000; Full time

Benefits offered by this job

Equity grants

401(k) with employer matching

Paid parental leave

Medical, dental, and vision

Job summary

DoorDash, Inc. seeks an Associate Manager, B2B Retention Marketing for DoorDash for Business. You will craft lifecycle communications across email, push, SMS, and in-app messaging to boost adoption and activation for administrators and users.

You will partner with product, eng, and operations to drive program strategy, run end-to-end campaigns, and deliver data-driven insights. A strong ownership mindset is essential.

Qualifications

• The role requires 3+ years in lifecycle, email, CRM, or retention marketing.
• Experience with B2B/B2B2C is a plus and familiarity with multi-channel campaigns.
• Strong analytical skills and a test-and-learn mindset.
• Ability to translate data into actionable plans.

Responsibilities

• Develop and execute CRM strategies across channels to improve adoption and activation.
• Collaborate with product, eng, ops, and other marketers to drive campaigns.
• Manage end-to-end campaigns from strategy brief to launch and QA.
• Analyze results, set benchmarks, and share performance reports.
• Align with partner teams to share best practices and insights.

Skills

Lifecycle marketing

CRM marketing

Email marketing

Push & SMS

A/B testing

Data-driven

Education

Bachelor's degree

Tools

Braze

Iterable

Salesforce Marketing Cloud

Job description

DoorDash, Inc. seeks an Associate Manager, B2B Retention Marketing for DoorDash for Business. You will craft lifecycle communications across email, push, SMS, and in-app messaging to boost adoption and activation for administrators and users.

You will partner with product, eng, and operations to drive program strategy, run end-to-end campaigns, and deliver data-driven insights. A strong ownership mindset is essential.