B2B Growth & Client Relations Pro

Yes LLC; Dickinson (ND); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career advancement opportunities

Job summary

Kelso Industries seeks a self-starting Business Development Representative to manage business development and customer relationships across multiple clients. You will communicate by phone, email, and in-person, supporting sales while balancing company needs with field personnel.

The role includes administrative duties and representing our capabilities through selling, promotion, and account management. You will also assist with college recruiting, trade shows, and customer events.

Qualifications

• Think on their feet to adapt to changes in scope, schedule, and job conditions.
• Independent decision making.
• Prioritizes according to needs of project and customers.
• Strong written and verbal communication skills and organizational skills.
• Ability to work with others under deadlines and respond to changing priorities.
• 3-5 years of business sales or marketing experience or equivalent training.
• Strong computer skills including Microsoft Outlook and Excel.
• Valid driver’s license and acceptable driving record.
• Be able to pass background screening.

Responsibilities

• Provide outstanding customer service and act as client-care officer through direct contact with new and existing customers and partners.
• Develop sales plans and standard operating procedures to be used throughout the company.
• Ensure customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Communication of sales orders, job creations, customer issues, and any other customer-related need.
• Act as internal project coordinator on customer jobs, as assigned.
• Coordinate resolution of customer problems and complaints with internal teams.
• Build and maintain strong customer and employee relationships.
• Assist Project Foremen with sales promotions, customer satisfaction surveys, sales calls, customer inquiries, and customer visits, as assigned.
• Assist operations with the creation and generation of sales forecasts, plans, and report updates and adjustments frequently to supervisor.
• Interact daily with customers and maintain detailed sales log information regarding interactions, key information, contacts, and possible solutions.
• Demonstrate a strong sense of accountability toward company, co-workers, and customers.

Skills

Problem Solver

Multitasking

Communication Skills

Leadership

Interpersonal Skills

Tools

Microsoft Outlook

Excel

QuickBooks

HRIS Software

Work order application

Job description

Kelso Industries seeks a self-starting Business Development Representative to manage business development and customer relationships across multiple clients. You will communicate by phone, email, and in-person, supporting sales while balancing company needs with field personnel.

The role includes administrative duties and representing our capabilities through selling, promotion, and account management. You will also assist with college recruiting, trade shows, and customer events.