B2B Digital Commerce Lead — Growth & Platform Ops

Colgate; Scottsdale (AZ); Hybrid; USD 86,000 - 115,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision insurance

401(k) with company match

Paid time off 15+ days

Job summary

Colgate-Palmolive’s Skin Health group seeks a B2B Digital Commerce Lead to steer digital commerce operations for PCA SKIN, EltaMD, and Filorga. You will own platform execution, drive online revenue, and partner with Field Sales, Marketing, and Global IT to accelerate growth.

This role focuses on end-to-end digital roadmap delivery, merchandising, analytics, and cross-functional collaboration in a high-growth environment.

Qualifications

• Bachelor’s degree in Business, Marketing, eCommerce, or a related field.
• 3+ years of professional eCommerce experience, ideally working within a B2B or direct-to-consumer (DTC) digital commerce environment.
• Experience leveraging web analytics platforms (e.g., Google Analytics) to assess digital funnel performance and optimize site user journeys.
• Hands-on experience with enterprise eCommerce platforms such as Shopify Plus, SAP Commerce Cloud (Hybris), Salesforce Commerce Cloud, or Magento.
• Experience working with SAP enterprise solutions (S/4HANA, C4C).
• Prior commercial experience within the beauty, professional skin care, or Consumer Packaged Goods (CPG) industries.
• Strong cross-functional leadership and stakeholder management capabilities aligned with commercial project delivery.

Responsibilities

• Strategic Commercial Execution: Lead and execute comprehensive B2B digital commerce roadmaps across brand platforms to achieve monthly sales, conversion, and traffic growth targets.
• Platform Operations & Technical Integrations: Direct day-to-day site operations, platform maintenance, and integrations across ERP (SAP), CRM, and external systems in partnership with Global IT and third-party development teams.
• Cross-Functional & Demand Alignment: Collaborate with Field Sales Operations and Supply Chain to build dynamic product demand forecasts, optimize inventory availability, and support seamless new product launches.
• Digital Merchandising & Funnel Optimization: Drive B2B merchandising initiatives—product bundles, digital catalog management, and conversion rate optimization (CRO)—in partnership with marketing and agency partners to maximize average order value and customer retention.
• Analytics, Reporting & Testing: Establish and manage performance dashboards using web analytics tools to monitor customer behavior, conduct A/B testing, and deliver actionable insights and executive KPI reports to senior leadership.

Skills

Cross-functional leadership

Stakeholder management

Education

Bachelor’s degree in Business, Marketing, eCommerce, or related field

Tools

Google Analytics

Shopify Plus

SAP Commerce Cloud (Hybris)

Salesforce Commerce Cloud

Magento

SAP S/4HANA / C4C

Job description

Colgate-Palmolive’s Skin Health group seeks a B2B Digital Commerce Lead to steer digital commerce operations for PCA SKIN, EltaMD, and Filorga. You will own platform execution, drive online revenue, and partner with Field Sales, Marketing, and Global IT to accelerate growth.

This role focuses on end-to-end digital roadmap delivery, merchandising, analytics, and cross-functional collaboration in a high-growth environment.