B2B Dealer Experience Specialist

Revelyst Outdoor; Irvine (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical and dental benefits

Vision insurance

401(k)

PTO

Gear discounts

Job summary

Revelyst Outdoor in Irvine is seeking a B2B Dealer Experience Associate to provide personalized support to specialty and locally owned dealer accounts. You will manage smaller volume orders, maintain inventory records, and build strong retailer relationships, reporting to the Manager, B2BDealer Experience.

This on-site role requires 2+ years in customer service, strong communication, and proficiency with SAP and Microsoft Office.

Qualifications

• High school diploma or GED required.
• Associate degree preferred.
• 2+ years in customer service or dealer support.
• Strong communication and relationship-building skills.
• Attention to detail and ability to manage multiple tasks.
• Proficiency in Microsoft Office Suite and SAP.
• Experience with Oracle, SAP, Salesforce is a plus.

Responsibilities

• Manage sales orders for specialty and locally owned dealer accounts.
• Provide personalized service and support tailored to individual dealer needs.
• Process manual orders including stocking, preseason, closeout, credits, and RA’s.
• Maintain accurate inventory records and assist with inventory-related inquiries.
• Communicate proactively with dealers regarding order status, availability, and changes.
• Support B2B/EDI onboarding and troubleshooting for dealer accounts.
• Assist with reporting and documentation for dealer performance and order history.
• Collaborate with internal teams to resolve issues and ensure smooth operations.

Skills

Communication

Relationship building

Attention to detail

Multitasking

Customer service

Education

High School diploma or GED

Associate degree preferred

Bachelor's degree

Masters

PhD

Tools

Microsoft Office Suite

SAP

Oracle

Salesforce

Job description

Revelyst Outdoor in Irvine is seeking a B2B Dealer Experience Associate to provide personalized support to specialty and locally owned dealer accounts. You will manage smaller volume orders, maintain inventory records, and build strong retailer relationships, reporting to the Manager, B2BDealer Experience.

This on-site role requires 2+ years in customer service, strong communication, and proficiency with SAP and Microsoft Office.