B2B Customer Support & ERP Order Specialist

Hemphill Search Group, Inc.; Omaha (NE); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Excellent Benefits

Lucrative Salary

Open Door Policy

Supportive Team Environment

Job summary

An established industry player is seeking a Customer Service Specialist to join their dynamic team in Lincoln. This role is pivotal in ensuring customer satisfaction by assisting business clients with their customized product needs. The successful candidate will thrive in a fast-paced environment, managing multiple tasks while maintaining a high level of accuracy in order processing. With a culture that promotes open communication and innovative ideas, this company values its employees and encourages a collaborative atmosphere. If you are detail-oriented and passionate about providing exceptional service, this opportunity is perfect for you.

Qualifications

• Strong organizational skills and attention to detail are essential.
• Experience in customer service and handling inquiries is preferred.

Responsibilities

• Assist business customers via phone to create customized products.
• Monitor customer inquiries and troubleshoot product issues.
• Enter customer orders accurately into the ERP system.

Skills

Customer Service

Attention to Detail

Multitasking

Communication Skills

Tools

ERP System

Job description

An established industry player is seeking a Customer Service Specialist to join their dynamic team in Lincoln. This role is pivotal in ensuring customer satisfaction by assisting business clients with their customized product needs. The successful candidate will thrive in a fast-paced environment, managing multiple tasks while maintaining a high level of accuracy in order processing. With a culture that promotes open communication and innovative ideas, this company values its employees and encourages a collaborative atmosphere. If you are detail-oriented and passionate about providing exceptional service, this opportunity is perfect for you.