B2B Customer Service Specialist – Hybrid

Atrium; College Station (TX); Hybrid; USD 22,041 - 23,419; Full time

Benefits offered by this job

Competitive health and wellness plans

401(k) retirement plan

Hybrid schedule with flexibility

Ongoing training and growth opportunities

5% Annualized Bonus

Job summary

A growing technology firm is seeking Customer Service Specialists in College Station, Texas, to provide exceptional service to B2B customers. The role emphasizes relationship-building and problem-solving, with a hybrid work model following initial in-office training. Candidates with hospitality backgrounds excel here. Benefits include competitive health plans and ongoing development opportunities.

Qualifications

• Hospitality or retail customer-facing experience is highly transferable.
• Outgoing, empathetic, and passionate about customer satisfaction.
• Customer-centric mindset with a strong sense of urgency.

Responsibilities

• Deliver exceptional customer experience via phone, email, and chat.
• Contribute to a high-energy team dedicated to elevating customer support standards.
• Provide technical assistance for website and account inquiries.
• Conduct outbound calls to new customers.
• Communicate clearly and professionally with customers.

Skills

Hospitality experience

Customer-centric mindset

Strong urgency

Education

Associate's degree

Job description

A growing technology firm is seeking Customer Service Specialists in College Station, Texas, to provide exceptional service to B2B customers. The role emphasizes relationship-building and problem-solving, with a hybrid work model following initial in-office training. Candidates with hospitality backgrounds excel here. Benefits include competitive health plans and ongoing development opportunities.