Hybrid B2B Client Service Specialist

Corporation Service Company; Logan (UT); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Hybrid work schedule

Mentorship and training

Career growth opportunities

Annual bonuses/commission plans

Job summary

Corporation Service Company (CSC) is hiring a Customer Service Representative to support enterprise B2B clients in a fast-paced tech environment. The role focuses on resolving inquiries, troubleshooting issues with domain portfolios, and guiding clients through CSC digital products.

The position offers a hybrid work schedule with three days onsite in Logan, UT and two days remote, along with mentorship, training, and opportunities for growth within Digital Brand Services.

Qualifications

• Experience in a customer‑centric environment or similar role.

Responsibilities

• Respond promptly and accurately to client inquiries via chat, phone, and email.
• Manage and protect a portfolio of domain names and digital assets for clients.
• Troubleshoot issues and provide clear guidance to resolve customer requests.
• Escalate unresolved or complex issues to appropriate teams and follow up.
• Maintain deep knowledge of CSC services and communicate changes to clients.
• Collaborate with other teams on client brand launches and projects.
• Strive to meet or exceed metrics demonstrated by industry-leading client service.

Skills

Customer-centric mindset

Strong communication

Critical thinking

Microsoft Office

Adaptability

Teamwork

Prioritization

Attention to detail

Honest communication

Bilingual skills (nice to have)

Tools

Microsoft Office

Job description

Corporation Service Company (CSC) is hiring a Customer Service Representative to support enterprise B2B clients in a fast-paced tech environment. The role focuses on resolving inquiries, troubleshooting issues with domain portfolios, and guiding clients through CSC digital products.

The position offers a hybrid work schedule with three days onsite in Logan, UT and two days remote, along with mentorship, training, and opportunities for growth within Digital Brand Services.