B2B Customer Service & Order Specialist — Flexible Work

Teledyne Qioptiq; Exton (PA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay and comprehensive health benefits

401(k) with company match

Paid time off

Professional development opportunities

Job summary

Teledyne Qioptiq is seeking a Customer Service Representative in Exton, Pennsylvania. This role involves processing and distributing customer orders efficiently while responding to inquiries and ensuring contract compliance.

The ideal candidate will have at least 2 years of experience in B2B customer service, proficiency with MS Office, specifically Excel, and a background in SAP or CRM software. Teledyne Qioptiq offers competitive pay, health benefits, and opportunities for professional development.

Qualifications

• Minimum 2 years of customer service and order processing experience in a B2B environment.
• Effective and professional communication skills are required.
• Ability to work well under pressure.

Responsibilities

• Process and distribute customer orders accurately and timely.
• Respond to inbound customer RFQs and generate quotes.
• Work closely with GM and Business Development on compliance.
• Update relevant files and data tables in real time.

Skills

Customer service experience

MS Office (Excel)

Effective communication

SAP knowledge

CRM software experience

Order fulfillment

Shipping and logistics

Tools

SAP

CRM software

Job description

Teledyne Qioptiq is seeking a Customer Service Representative in Exton, Pennsylvania. This role involves processing and distributing customer orders efficiently while responding to inquiries and ensuring contract compliance.

The ideal candidate will have at least 2 years of experience in B2B customer service, proficiency with MS Office, specifically Excel, and a background in SAP or CRM software. Teledyne Qioptiq offers competitive pay, health benefits, and opportunities for professional development.