Customer Success & Order Support Specialist

Specialty Distribution Group LLC; Austin (TX); Vor Ort; USD 40.000 - 80.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision

401(k) Matching

Paid Holidays and PTO

Tuition Reimbursement

Paid Military Leave

Zusammenfassung

QXO is seeking a customer-focused team member in Texas to act as the primary contact for customers, handling order support and product information. You will work closely with outside sales, production, and delivery teams to ensure accurate processing and timely fulfillment.

The role requires 1–2 years in customer service, strong communication, and basic math skills, with a positive, professional demeanor. Local travel is possible, and the company offers comprehensive benefits.

Qualifikationen

• Minimum of 18 years of age.
• 1–2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Aufgaben

• Serve as the key customer contact for the branch, providing order support and product information.
• Collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support order fulfillment.
• Maintain a positive rapport with customers and provide world-class service.

Kenntnisse

Customer service

Communication skills

Math skills

Jobbeschreibung

QXO is seeking a customer-focused team member in Texas to act as the primary contact for customers, handling order support and product information. You will work closely with outside sales, production, and delivery teams to ensure accurate processing and timely fulfillment.

The role requires 1–2 years in customer service, strong communication, and basic math skills, with a positive, professional demeanor. Local travel is possible, and the company offers comprehensive benefits.